I'll start with the things we liked. Very conveniently located to downtown and all the things. Parking was easy, we parked in the street in front of the unit and never had a problem getting a spot. We liked the master bed, we didn't try the others, it was very comfortable. We also likedthe shower heads and water pressure. We had no issue with heat or a/c but didn't try changing it either. Check in was easy and communication with Aaron was good. Now for what we didn't like. First impression at the main door after we got it open was not good, it was dirty and dingy. If you can't do steps, this place is not for you. There are more than 40 steep steps from ground level to the 3rd floor where we stayed. We were fine, but just keep those steep steps in mind if you book. Once in our unit, we found no closet in the master bedroom, there was a massive water stain on the ceiling in that room and part of the paint and drywall were hanging down, it was very unattractive. The showers didn't feel clean, I could see soap scum on the shower unit with the tub and mildew in the grout in the other shower, the bathroom rugs looked they hadn't been washed in a long time. The appliances looked liked they hadn't been wiped down in a while as well. We didn't use the kitchen. Overall cleanliness was subpar. It made me uncomfortable thinking the unit only gets the bare minimum cleaning from renter to renter, when it needs a deep, deep cleaning. We wouldn't stay here again.