Bonnabel Haus w/ Stocktank Pool ft. on DIY Network

So happy to hear that you enjoyed your stay. You were a wonderful guest and I’d love to have you back anytime!

Sonia, I’m sorry to hear that you were so displeased with your stay. I do send an email immediately after bookings to confirm and clarify the pet fee and we communicated regarding the pet fee numerous times within the full refund cancellation window. You had an opportunity to cancel. The pet fee amount listed on vrbo was wrong and I honored the $50 fee but I do state on the listing that it is a per pet fee as well as in my instant response message to your booking. As for the fence, a storm damaged some parts of it but it’s functional and I temporarily repaired any areas that were of concern until the entire fence can be repaired by a professional. I think an ugly screendoor that functions might be better than nothing (maybe you feel differently) and there isn’t anything that can be done about the muddy back yard after a storm as it’s south louisiana. I am a host who tries to welcome travelers and their pets as I know finding a place to stay can be extremely difficult with three dogs. The house is a constant work in progress and most people are able to appreciate it for its charm and the care I put into my guest’s overall experience rather than only focus on the small things that are not perfect.