Casa inteira

River Dreams: Pet Friendly, Free Attraction Tickets, Creek Views & Access, Firepit

Galeria de fotos de River Dreams: Pet Friendly, Free Attraction Tickets, Creek Views & Access, Firepit

Terraço/pátio
Terraço/pátio
Parte interna
Quarto
Banheiro

Avaliações

8,6 de 10
Excelente
1 quarto1 banheiroAcomoda 2 pessoas

Comodidades populares

  • Banheira de hidromassagem no local
  • Estacionamento no local disponível
  • Aceita animais de estimação
  • Cozinha
  • Lavanderia
  • Ar-condicionado

Quartos e camas

1 quarto (acomoda 2 pessoas)

Quarto 1

1 cama Queen

1 banheiro

Banheiro 1

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Cozinha
Espaço para refeições

Sobre esta propriedade

River Dreams: Pet Friendly, Free Attraction Tickets, Creek Views & Access, Firepit

Escape to the breathtaking Great Smoky Mountains at River Dreams, a charming 1-bedroom, 1-bathroom studio cottage nestled in the heart of Townsend, Tennessee! Perfect for nature lovers, this cozy retreat sleeps two guests comfortably and features an open layout that invites relaxation and connection. Enjoy serene views of the nearby river from your private space, or unwind by the fireplace after a day of exploring. With modern comforts and a fully equipped kitchen, the interior features and the open layout maximize space and natural light. Enjoy mornings on the porch with a cup of coffee, listening to the soothing sounds of the water. With a fire pit outside for evening gatherings under the stars, River Dreams is the perfect romantic getaway for couples seeking tranquility and adventure in a stunning natural setting!

Living/Bedroom Room:
Drift off to sleep under a breathtaking domed ceiling with a skylight that lets the stars shine in. The plush king-sized bed is the centerpiece of the space — dressed in soft, neutral linens and layered pillows for maximum comfort. Positioned perfectly in front of the fireplace and large flat-screen TV, it's a cozy spot for late-night movies or slow mornings with coffee in bed. Flanked by warm wood accents and soft, industrial-style wall sconces, the bed area feels like a cozy cabin retreat with a modern edge. Above the headboard, a striking forest-inspired art piece adds a touch of rustic elegance and ties in beautifully with the natural surroundings seen through the wraparound windows. Whether you're snuggling up after a mountain hike or enjoying a lazy afternoon nap, this bed offers the perfect mix of comfort, style, and scenic beauty.

Kitchen:
Welcome to your dream getaway kitchen—where modern luxury meets nature's charm. You'll find everything you need in this well-equipped kitchen—from a coffee station to a full set of cookware—beautifully arranged for ease and comfort. Soft lighting from industrial-style sconces adds a warm glow, while the large windows and French doors offer stunning views of the surrounding trees, making you feel truly immersed in nature. And yes, even your furry friend is welcome—there's a chic elevated pet bowl set waiting below the counter. Whether you're cooking a romantic meal or just enjoying the peaceful forest setting, this kitchen is designed to make your stay feel like home—only better.

Sleeping:
1 King

Bedroom:
1st (Master)
Main Level
1 King
Fireplace
Huge TV
Ceiling Fan
Full Mirror
Private Bathroom
All bed linens are provided

Bathroom:
1st (Master)
Main Level
Full Bath
Private
2 Sink
Walk-In Shower for 2 people
Free Standing Tub
Towels and hand soap are provided

Outdoor Spaces:
Grab your coffee and head to the deck to enjoy the sights and sounds of the river view. Soak in the beauty of nature in the surrounding mountain woods. Lay your head back and enjoy the fresh mountain air as the creek sounds carry away your stress. Grill out on the gas grill while enjoying the peace and relaxation. Sit around the open fire pit and roast marshmallows on cool mountain evenings or enjot the hot tub

Location/ Roads/ Parking:
This property is conveniently paved all the way to the resort, transitioning to a semi-curvy gravel driveway that adds to the serene ambiance of the area. The cabin features a long gravel drive with level parking for up to two cars. You'll find essential shopping options like Dollar General and Kroger nearby. You're just a 5-minute drive from the Smoky Mountains, 20 minutes to Pigeon Forge, and 30 minutes to Gatlinburg. With such a fantastic location, you're just moments away from all the attractions downtown Pigeon Forge has to offer.

Pet Policy:
The pet fee is $100 per dog
There is a 2-dog maximum
We only allow dogs
You will need to bring a crate
Please do NOT leave your pet(s) at the property alone unless they are kept in a kennel.
The pet fee is non-refundable
Please clean up after your pet(s)
Upon your departure, if we find evidence that the cabin has fleas or there is damage or additional deep cleaning required due to your pet, you will be charged for all repairs and/or additional cleaning needed.
Please bring your own sheets/blankets to cover the areas your pet lays or sleeps on - or an additional fee will be charged for extra cleaning and time needed due to dog hair and odor left behind.

Book & get FREE tickets:
As a thank you for staying at our property, you will receive 1 FREE ticket per day for EACH of the following attractions:
Big Creek Expeditions
Comedy Barn
Country Tonite
Crave Mini Golf
Dig'n Zone Theme Park
Dollywood
Mad Dog's Creamery
Mama's Farmhouse
Nascar Speedpark
Paula Deen's Lumberjack Feud
Pirates Voyage Dinner Show
Rocky Top Mountain Coaster
Rowdy Bear Snow Park
Sky Pirates of Mermaid Bay Mini Golf
Skyland Ranch
Soaky Mountain Water Park
The Grand Majestic Theater
Top Jump Trampoline Park

Local Fun:
Our area has so many fun and entertaining attractions for all ages. Start with adventure when you ride coasters at Dollywood, win a game of putt-putt golf, race go-karts, splash at waterparks, mine for gems, visit museums, and oh-so-much more! For outdoor fun, you can explore the Great Smoky Mountains National Park, where you can hike to waterfalls, horseback ride through valleys, picnic by a river, and fly fish! Once the thrills and adventure are over, visit the Tanger Outlets and local boutiques, where you can shop until you drop. Enjoy local cuisine, from southern family-style restaurants to chef-cooked meals at dinner time. After dinner, you can find a sweet shop on every corner to satisfy that sweet tooth before returning to the property.

Special Dates:
Out of respect for the holidays and our employees, we do NOT allow ANY check-ins or check-outs on Thanksgiving Day, Christmas Eve, Christmas Day, and New Year's Eve.

Check-In:
4pm - There is NO check-in office; you go straight to the cabin. Once all your payments have been made, we will email you the door code, which we will resend a week before your stay.

Check-Out:
10am

Fireplaces:
On During: October 1st - February 28th / Off During: March 1st - September 30th

Vacay Protection:
You might ask yourself, what is this, and why am I paying for it? It's an affordable travel investment that pays for itself; let us explain what it covers:
Cancellation Guarantee: Allows you to cancel your reservation for any reason up to 7 days prior to check-in and receive a full refund (minus the vacay protection fee).
Inclement Weather: Some weather conditions can prevent or delay travel; no worries, we will work with you to cancel or move your dates.
Damage Coverage: Covers up to 250-dollars of unintentional accidents to the property (any damages that exceed the 250-dollars, intentional or unintentional, will be charged to the credit card on file).
24-hour On-Call Maintenance: If you need assistance at the property, call us, and our team will be happy to assist you at no additional charge.

Adicione as datas e descubra os preços

Propriedades semelhantes

Informações a área

Townsend

Com excelente localização em Townsend, esta casa de temporada fica na zona rural e na orla marítima. As belezas naturais da área podem ser admiradas em Parque Nacional das Grandes Montanhas Fumegantes e Cades Cove. Entre as atrações populares estão Gatlinburg SkyPark e Ripley's Aquarium of the Smokies. Anakeesta e Parque aquático Wild Bear Falls Indoor estão entre as atrações imperdíveis. Curta a prática de snowboard e a prática de esqui na região ou confira outras atividades ao ar livre como patinação no gelo e passeios de trenó.
Mapa
Townsend, TN

Nos arredores

  • Parque Nacional das Grandes Montanhas Fumegantes - 1 min de caminhada - 0.0 km
  • Great Smoky Mountains Heritage Center - 19 min de caminhada - 1.6 km
  • River Rage Go-Kart Track - 2 min de carro - 2.4 km
  • Tube Junction - 3 min de carro - 2.7 km
  • Cades Cove - 17 min de carro - 15.8 km

Opções nos arredores

  • Aeroporto McGhee Tyson (TYS) - 36 min de carro

Restaurantes

  • ‪Peaceful Side Social - ‬5 min de carro
  • ‪The Heavenly Roast - ‬15 min de carro
  • ‪The Artistic Bean - ‬4 min de carro
  • ‪The Townsend Abbey - ‬5 min de carro
  • ‪Apple Valley Cafe Express - ‬9 min de carro

Avaliações

8,6

Excelente

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 20 de 33 avaliações
Nota 8 - Boa. 6 de 33 avaliações
Nota 6 - Ok. 3 de 33 avaliações
Nota 4 - Insatisfatória. 3 de 33 avaliações
Nota 2 - Terrível. 1 de 33 avaliações

8,8/10

Limpeza

10/10

Comodidades

10/10

Condições e instalações da propriedade

9,4/10

Check-in

8,6/10

Comunicação

9,6/10

Localização

9,0/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Jill P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We really enjoyed our stay. The cabin had everything we needed for a quiet relaxing trip.
Hospedou-se por 3 diárias em set. de 2025
Resposta de VrboOwner em 1 de out. de 2025
Thank you for your kind words! We’re so glad the cabin had everything you needed for a relaxing getaway, and we’d love to host you again.
Verificada

10/10 - Excelente

Mecell C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cozy & beautiful!
Since this was a pet friendly location our pup was admiring himself!
Hospedou-se por 4 diárias em ago. de 2025
Resposta de VrboOwner em 12 de ago. de 2025
Thank you! We're so glad you enjoyed your stay. We hope to see you again soon!
Verificada

10/10 - Excelente

Jacob V.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We will be back!
Hospedou-se por 4 diárias em ago. de 2025
Resposta de VrboOwner em 26 de ago. de 2025
That's fantastic to hear! We can't wait to welcome you back again soon.
Verificada

10/10 - Excelente

NANCY H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fantastic property! Everything was exactly like it looks in the pictures. The sharp turn in the gravel driveway was a bit challenging as I drive a Ford F350 dually, but the road is well maintained, and I just took it slow and had no trouble. The bed was very comfortable, the hot tub was great, and the river is beautiful! It is a peaceful neighborhood and we thoroughly enjoyed our visit.
Hospedou-se por 5 diárias em ago. de 2025
Resposta de VrboOwner em 3 de set. de 2025
Thank you for the fantastic review! We're so glad you enjoyed the property and found the bed comfortable and the hot tub relaxing. We appreciate you sharing your experience with the driveway; that's a great tip for other guests with larger vehicles. We're happy to hear you had a peaceful visit and hope to welcome you back again soon!
Verificada

8/10 - Boa

Kim L.

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Pontos negativos: Localização
We loved staying at River Dreams. Very clean. Beautiful set up. The only issues we had was the noise from the road and the wifi. You can see and hear the traffic going by and we tried to get on wifi and could not. The login info for that did not work at all.
Hospedou-se por 2 diárias em out. de 2025
Resposta de VrboOwner em 21 de out. de 2025
Thank you for your review! We’re so glad you enjoyed your stay at River Dreams and appreciated the cleanliness and setup. We’re sorry for the issues with the Wi-Fi and road noise. We appreciate your feedback and hope to welcome you back again soon!
Verificada

10/10 - Excelente

Carol B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay here!

The lodging was very good, with an indoor whirlpool tub, located at the end of a deadens lane, by a creek and surrounded by woods. We enjoyed the outdoor fire pit and a great week of shows and fun in Pigeon Forge.
Hospedou-se por 3 diárias em ago. de 2024
Resposta de VrboOwner em 25 de jun. de 2025
Thank you for your wonderful review! We're thrilled to hear you enjoyed the indoor whirlpool tub and the peaceful surroundings by the creek. It’s great to know you had a fantastic week filled with fun in Pigeon Forge and enjoyed the outdoor fire pit. We hope to welcome you back soon for another great stay!
Verificada

8/10 - Boa

Leif R T.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

2024 November

Quiet Location. Nice place to stay. Needs some updating, but overall a good rental.
Hospedou-se por 6 diárias em nov. de 2024
Resposta de VrboOwner em 12 de jan. de 2025
Thank you for staying with us. We are glad that you enjoyed your stay and had a quiet location. Looking forward to having you with us again.
Verificada

10/10 - Excelente

John M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Awesome experience

The place is awesome but the junco
Hospedou-se por 2 diárias em dez. de 2024
Resposta de VrboOwner em 13 de mai. de 2025
Thank you for staying with us. We are glad to hear that the place was awesome. We look forward to having you with us again.
Verificada

10/10 - Excelente

James L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location

Older cabin but great place to vacation. Tube the river right from the property. Close to Townsend and Cades Cove. Would stay there again.
Hospedou-se por 7 diárias em jul. de 2023
Resposta de VrboOwner em 22 de ago. de 2023
Hello James! Thank you for staying with us. How awesome that you tubed the river. Townsend and Cades Cove are beautiful areas. We look forward to having you with us again.
Verificada

10/10 - Excelente

Becky H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Summer Getaway

It was the perfect location to access the GSM park in Townsend.
Hospedou-se por 7 diárias em jun. de 2023
Resposta de VrboOwner em 5 de mar. de 2024
Hello Becky! Thank you for staying with us. We are glad to hear that you enjoyed your stay. Sounds like the location worked as well. Hopefully some great memories were made here in the Smoky Mountains and we look forward to having you with us again.
Verificada

10/10 - Excelente

Kelli L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Absolutely perfect

Absolutely gorgeous and one of the best vacations. So private The cabin is a little older but it was comfortable. The sound of the river down below all of the time was heavenly.
Hospedou-se por 5 diárias em jun. de 2024
Resposta de VrboOwner em 20 de jun. de 2024
Hello Kelli! Thank you for staying with us. We are happy to hear that you enjoyed your stay. The river does provide a peacefulness. Glad that we could be a part of the best vacation. Can't wait to have you with us again.
Verificada

4/10 - Insatisfatório

Linda A.

Pontos positivos: Limpeza
Pontos negativos: Check-in e comunicação

pretty place but very bored with no TV and kitchen unable to use do to no oven and stove.

there was no TV, just a bedroom and kitchen. the kitchen had no stove or oven. We did have a bear visited on the porch. Over all we left two days earlier.
Hospedou-se por 4 diárias em jun. de 2025
Resposta de VrboOwner em 28 de jul. de 2025
Thanks for taking the time to leave a review. We're glad to hear you had a unique wildlife encounter with the bear on the porch! We're very sorry to hear that your stay wasn't entirely satisfactory and that you left earlier than planned. We do want to clarify a few points: this unit is equipped with an electric cooktop and a toaster oven for cooking, and there is a TV. We were not aware it wasn't working, and we checked our records but couldn't find any communication from you about it. We encourage guests to reach out to us immediately during their stay if anything isn't to their satisfaction so we can address it right away. We hope you'll consider staying with us again for a more enjoyable experience!
Verificada

10/10 - Excelente

Jamie C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Riverside Relaxation

The home sits right up next to the National forest property line. Very peaceful and cozy. The bathroom is small and dated, so if that is a must for you, then this is not the place for you. For me and my partner we don’t need all the bells and whistles. Great place to relax!
Hospedou-se por 4 diárias em dez. de 2024
Resposta de VrboOwner em 16 de mai. de 2025
Thank you for your thoughtful review! We're delighted to hear that you and your partner found the home peaceful and cozy, and that it provided a great place for relaxation. We appreciate your honest feedback regarding the bathroom size and condition; we understand that everyone has different preferences when it comes to amenities. We're glad that our home suited your needs, and we hope to welcome you back for another relaxing getaway in the future!
Verificada

10/10 - Excelente

Kim

Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
Dream Catcher was very unique. I loved the large skylight. The area outside was very relaxing, listening to the creek at night while sitting by the fire was wonderful! Access to the creek was easy. I will definitely be planning another stay!
Hospedou-se por 2 diárias em out. de 2022
Verificada

10/10 - Excelente

Bren B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Slice of Nirvana

What a beautiful, peaceful respite for this tired therapist and my Saint Bernard! Thank you for everything!
Hospedou-se por 13 diárias em mai. de 2023
Resposta de VrboOwner em 18 de ago. de 2023
Hello Bren! Thank you for staying with us. We are thrilled to hear that you enjoyed your stay so much. It's always good when you get to bring the furbaby with you and they liked it just as much. Looking forward to having you with us again.
Verificada

10/10 - Excelente

Glenda P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Dream Catcher

It was so beyond my expectations..i will be back
Hospedou-se por 6 diárias em abr. de 2024
Resposta de VrboOwner em 23 de mai. de 2024
Hello Glenda! Thank you for choosing to stay with us. It's always nice when what you were expected, turns out better. We look forward to having you with us again.
Verificada

6/10 - Razoável

Juliana H.

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Comunicação

Smoky Mountains

I just feel like it could have been nicer
Hospedou-se por 3 diárias em mar. de 2024
Resposta de VrboOwner em 13 de abr. de 2024
Hi! Thank you for staying with us and the honest review. Hopefully you made some great memories here in the Smokies. Looking forward to having you with us again.
Verificada

10/10 - Excelente

Neil C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Nice Cabin and great accomodations.

Cabin and accomodations were great. We had a little difficulty finding the location because of a wrong turn, but eventually we're able to locate it with some assistance from the campground personnel. Clean, comfortable rooms and a fully stocked kitchen made it easy to settle into quickly. Large Jacuzzi was a bonus at the end of the day to relax and sooth legs and feet. I would highly recommend the property to anyone looking for accommodations near the Great Smokey Mountains.
Hospedou-se por 2 diárias em ago. de 2023
Resposta de VrboOwner em 18 de set. de 2023
Hello! Thank you for staying with us. We are excited to hear that you enjoyed your stay & had everything you needed. Yes! The hot tub is a GREAT way to end the day. We appreciate the recommendation and can't wait to have you guys again.
Verificada

10/10 - Excelente

Victoria O.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Ted and Vicki

Wow
Hospedou-se por 2 diárias em abr. de 2024
Resposta de VrboOwner em 23 de mai. de 2024
Hello. Thank you for staying with us. We are pleased to hear that you enjoyed your stay. Looking forward to having you with us again.
Verificada

10/10 - Excelente

Delana G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Dream Catcher cabin

We loved the little round cabin at the end of the campground. We even had to cross a little stream to get to it and it borrdered the national forest! Fun fishing and sunning on the river right in the front yard. The cute, rustic cabin was perfect for our romantic getaway with the large jacuzzi tub right in the middle of the living room. Cards, music, and dinner on the wrap around porch. Couldn't have been more perfect for us. Will definitely be back.
Hospedou-se por 2 diárias em jul. de 2024
Resposta de VrboOwner em 26 de jun. de 2025
Thank you for your beautiful review! We're delighted to hear that you loved the round cabin and its unique location by the stream and national forest. It sounds like you had a wonderful romantic getaway, complete with fishing, sunning, and cozy evenings on the wrap-around porch. We’re thrilled that the jacuzzi tub added to your experience! We can't wait to welcome you back for another perfect stay!
Verificada

8/10 - Boa

Lane A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Limited electrical outlets

There were lamps in places where there were no outlets. Skylight was filthy, obstructing view. Good location Riverfront.
Hospedou-se por 3 diárias em nov. de 2022
Resposta de VrboOwner em 21 de dez. de 2022
Hi Lane! Thank you for staying with us. Glad that the location worked well for you. Hopefully outside of a few things you had a great time in the Smokies. We look forward to having you with us again.
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great weekend

We had a great long weekend in the Dreamcatcher cabin. It was so close to the park that we could easily spend a few hours in the park and then enjoy the secluded cabin to relax. It was challenging to find at first, but once we located it, it was easy enough to get to. There were also no trash bins at the cabin to put the bags in. We found a dumpster close by so it was fine. Overall, it was a great experience. I would stay there again and work with the same property management company.
Hospedou-se por 3 diárias em out. de 2023
Verificada

10/10 - Excelente

Jessica F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great escape

Very clean and peaceful was able to relax completely and i will say this i am a women and simple things like a bath is my fav way to relax and usually when we stay somewere the bath is to small or dosent make enuff hot water to come close to filling it but yalls was the best i absolutely loved it i spent half the vacation there lol i also loved the layout and design of the building its self it was very open and i never felt like i was cooped up inside at all with the high ceiling and skylight to the big bay windows yal have a beautiful place thank you for letting us stay ❤️ will be a repeat customer for sure ❤️
Hospedou-se por 2 diárias em mai. de 2023
Resposta de VrboOwner em 21 de jan. de 2024
Hello Jessica! Thank you for staying with us. We are thrilled to hear that you enjoyed your stay, especially the tub :). Looking forward to having you with us again.
Verificada

8/10 - Boa

GREGORY G.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Dream catcher

It is the last cabin on the road so you are mainly surrounded by woods (which we like) It is different then your basic Mountain cabin, very unique even though it could use some updating with the ugly wallpaper and old paneling bathroom. Some decors to match the theme would also be nice. Very peaceful sitting on the wrap around porch and listen to the river in front of you. Even though we thought, at first, it was weird for the jacuzzi to be in the living room it was nice soaking in the warm tub in front of a warm fire.
Hospedou-se por 3 diárias em nov. de 2022
Resposta de VrboOwner em 20 de dez. de 2022
Hi Gregory! Thank you for staying with us. We are glad that you enjoy the woods. Peacefulness is definitely provided there. Glad that the jacuzzi and fire place was a nice match. We look forward to having you with us again.
Verificada

4/10 - Insatisfatório

Jamie S.

Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in e comunicação

Get it together

The new sink and the kitchen never worked, we had to go to the bathroom. I called the property manager and did what they told me in the sink never worked. The power was out in the bathroom and the Wi-Fi was broken. Apparently, it had been fixed tonight before, but no one decided to let us know what the new password was. We got in the middle of the night and my son had a medical emergency and we could not contact anyone not good. We left the property early because we couldn't mitigate the issues and now we're using the insurance to get a refund.
Hospedou-se por 2 diárias em jun. de 2025
Resposta de VrboOwner em 19 de jun. de 2025
Thank you for taking the time to share your feedback regarding your recent stay. I’m truly sorry to hear about the issues you encountered with the kitchen sink, bathroom power, and Wi-Fi access. I understand that these inconveniences, especially during a medical emergency, can be incredibly stressful. We strive to ensure everything in our properties is functioning properly for our guests, and I apologize that we fell short in this instance. Your experience is important to us, and I assure you that we will address these concerns with our maintenance team to prevent similar issues in the future. We want to make sure that all our guests have a comfortable and enjoyable stay. Thank you again for your feedback, we wish you all the best and do hope we can have you back with us but with a better outcome.
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