Historic Old Towne Southern Charm

Thank you for your feedback. I would like to provide additional context for future guests. The toddler was not simply walking through the home. Beginning at approximately 6:30 a.m., there was repeated running throughout the upstairs unit. It was not until the 10:00 a.m. hour that I politely asked that the running inside the home be minimized. The request was made not only out of consideration for the shared living arrangement, as the upstairs unit is directly above the host’s residence, but also for the child’s safety. There are several areas within reasonable walking distance, including a playground designed for young children, that provide a more appropriate space for active play. The listing clearly states that the host resides in the downstairs unit. This information is disclosed prior to booking, and guests are encouraged to review the listing in its entirety to ensure the property meets their expectations. Regarding the insect reported, homes in this historic waterfront area may occasionally experience water bugs. When the concern was brought to my attention, I responded promptly and addressed it immediately. If there had been a legitimate issue that warranted a refund, I would have been happy to work with the guests to reach a fair resolution. My goal is always to provide a comfortable stay while responding promptly and professionally to any concerns that arise.

Hi Carla, Thank you so much for taking the time to rate your stay with us! We’re thrilled to hear that you had such a wonderful experience and honored that you gave us a perfect 10/10. Your kind words and support truly mean the world to us. We hope to welcome you back again soon!

Zachary it was a pleasure to host you. We are delighted that you had a great experience and welcome you back again in the future.

Brian, thank you for taking time to review your stay. We are pleased to know that our home was suitable for you and your family.

Thank you for your feedback. We do appreciate you taking the time to share your experience. However, at no point during your stay were we made aware that the TV was not working. We had guests check out prior to your arrival and no concerns regarding the TV were reported. Regarding cleanliness, after each guest we complete a deep cleaning of the property, so we are unsure specifically what areas you felt were not clean. We certainly understand that everyone’s standards and expectations may differ. We also had the opportunity to speak face to face during your stay, and at no point were any concerns or issues expressed to us. In fact, our interactions seemed to indicate that everything was going well. That said, we are glad you enjoyed the space, kitchen, laundry amenities, and our communication and hospitality. We appreciate your stay and your feedback.

Thank you for taking the time to review your stay with us. We noticed you rated your experience 3 out of 5, and we truly appreciate your honesty. We’re always striving to improve, and your feedback is important to us. Could you please share what we could have done to make your stay more enjoyable? We’d love the opportunity to learn and do better.

Randy thank you for taking the time to review your stay with us. We are glad you enjoyed your stay and cannot wait to have you visit with us again. Best Latonya

Hi Daniel, Thank you so much for your sweet review! It truly makes me happy to know you felt welcome and at home — that’s exactly what I hope for every guest. I’m so glad you enjoyed the space and the nearby attractions. You were such a pleasure to host, and I’d love to have you back anytime you’re in the area!

Dan thank you for taking the time to review your stay with us. We are so delighted that you had an awesome stay! We look forwarded to having you again in the future. Best Latonya

Thank you for your kind review! I’m glad you enjoyed the convenient location and found everything you needed for a comfortable stay. You’re welcome back anytime!

Thank you Christopher for your kind words! We’re so glad to hear you enjoyed the location and found the space clean and comfortable. It’s great to know it was the perfect spot to unwind after a busy day. We hope to welcome you back again soon!

Hi Mary, thank you for taking the time to review your stay with us. We are glad that you enjoyed visiting with us and we welcome you back anytime.

Hi Jonathan! Thank you for taking the time to review your stay with us. We hope that you enjoyed the space as well the surrounding area. We welcome you back any time. Warm Regards - Latonya

It was a pleasure having Chere and her family stay with us during their visit to VA. We're delighted that they pleased with our home and we welcome them back any time.

Hi Houston. Thank you for taking time to review your stay with us. We are delighted that you loved your stay with us and welcome you back in the future.