The Loft at Stardust Mid-Century Retreat

Thanks Tonya, we loved having you!

Thanks Bradley for staying and the review! And resurfacing that front part of the drive turning into the house is in the works. We have not been able to do it because of rain and cold weather. But it is already planned, it's important to us to keep the property well maintained. Thanks for the helpful feedback - looks like we're already on the same page :) Shelley

Thanks for staying and the lovely review! Shelley

Thanks Wyatt! I'm glad our spacious parking helped you out. We appreciate your stay and certainly hope to welcome you back!

Thanks so much for being a regular repeat guest! We love our guests and glad you enjoy Stardust Retreat so much! Shelley

Thanks Stephanie! We agree it's a super cool property and yes - the view!! One of the best things about it. Appreciate your kind words and we certainly hope to welcome you back in the future!

Thanks for staying Sarah! I'm so happy that you enjoyed the Loft and hope you'll come again - we always give a discount to returning guests. Shelley

Thanks for staying, we really enjoyed hosting you!

There is an open case against this guest with VRBO for an unauthorized pet, extra cleaning, missing items, and other violations. VRBO has informed me that the guest has been removed from the platform, which is why it shows as "Anonymous." The guest also disputed all of her charges with her credit card company, and those claims were denied and the issuing bank found in the favor of Stardust Retreat - both verifications that the guest was clearly in the wrong. This is probably the only thing anyone needs to know to understand the situation. Please see our MANY other stellar 5-star reviews from hundreds of other guests on this listing and our other listing. Immediately after this booking came through, I received an email from VRBO stating that "the guest provided a card for this booking, but it didn't pass verification/authorization. We've emailed a notification to the guest about the bad card, with a link to provide an updated card." I allowed the guest to provide a different form of payment, which should have been a red flag to me when the initial payment did not pass VRBO authorization. After arrival, the guest egregiously violated our explicit rules by sneaking in an unauthorized pet without telling us or obtaining permission. We ARE in fact pet friendly and happily accept pets, but we make it crystal clear in our listing, booking process, and post-booking information (including the rental agreement that this guest signed), that any pet MUST be disclosed ahead of time and received permission for. We ask for an extremely reasonable $50 pet fee. Had this guest mentioned that her dog sitter wasn't available at the last minute and she needed to bring her pet I would have happily accepted it. How short or long a time the pet was in the house is irrelevant. Our outdoor security cameras caught many instances of the guest with the pet going in and out of the property. When the guest left, there was trash and pet hair all over the property as well as pet feces all over the yard. It took our cleaner far more time than usual to rectify this situation. Also, items were missing from the house. Her claim that she never received check-in instructions or her door code are blatantly false. We have an automated system that sends these out in email (as she was told upon first booking, check your email for instructions), and they are automatically tracked. My system clearly shows that this email was sent to her at 10 am the morning BEFORE her arrival day, was received, and was opened by her. It's unfortunate that, having egregiously broken our very reasonable house rules so, that the guest has chosen to retaliate in this manner with false statements. I believe she has chosen this route because there is now an open case against her at VRBO.

Thanks Eric! It was great to host you, thanks for staying.

Thanks so much and glad you enjoyed it! You're welcome back anytime!

Thanks so much Dorothy - I'm so glad you get the specialness of this house as well. I look forward to hosting you whenever you visit your prior hometown of Coleman!