2 BD/2 BA minutes from Universal Studios & Epic Universe

Thank you for your review. I am happy to hear you liked and enjoyed the unit. I am not aware that the "building needs a lot of maintenance". There are full time maintenance staff on the premises daily. And of over 250 guests I've hosted collectively before and since your stay, no guest has stated the building needed maintenance, let alone extensive maintenance so I am at a loss regarding your observation of the building and review. During your 11 nights stay, I did not receive any communication from you regarding the unit or the state of the building. I do recall your expectation of complimentary breakfasts be provided as part of your reservation although nowhere in the listing is there mention of complimentary meals. At the time I offered you the opportunity to cancel for a full refund since I do not provide meals for my guests, however you declined. I suspect that was because approximately $113 per night for a renovated 2 bedroom/2 full bath condo in the heart of Orlando during Christmas time was a bargain. Regarding the restaurant and marketplace, they are independent contractors operating on the premises; they control their operating hours. Many guests have appreciated that one block from the condo are hundreds of restaurants and shops.

Thank you very much for the glowing review! I very much appreciated the opportunity to host you and welcome the opportunity to host your family in the future.