2/10 - Terrível
Ernesto S.
8 de jan. de 2026
Pontos positivos: Localização
Pontos negativos: Check-in, comunicação e precisão do anúncio
I had booked this for December way in advance. About a month before I was contacted by the host via whatsapp to see if I had paid which I thought was really odd. They said they didn't see a payment and I told them I had paid through vrbo using affirm. On the day we were supposed to check in I had asked the host for check in info since they had never sent it to me the day before. They mentioned they weren't near their computer and would send it later. They later mentioned they sent it via email but I never received anything. I kept asking for check in info and never received a reply. Eventually I had to call vrbo to try to rebook as it was past check in time and we had nowhere to stay. Vrbo didn't have any options so I had to very quickly find a hotel at 5pm with all of our luggage in the street to try to find somewhere to stay for the night which ended up being very costly. I had gotten a great deal on this since I booked early. The unresponsiveness of the host makes me suspect they double booked it at a higher price on another platform and wanted me to cancel. It was an extremely poor and stressful experience. I would not suggest gambling with your vacation using this host.
Ernesto S.
Hospedou-se por 2 diárias em dez. de 2025
