8/10 - Boa
Jen H.
1 de set. de 2025
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
This property is attractive, well-equipped and spacious with a really nice kitchen and an expansive outdoor patio, complete with an outdoor TV. There's also an outdoor shower.There were a few relatively minor issues that could use some improvement, particularly at this price point, including polyester sheets on the beds (rather than cotton), a broken towel hook, and a failure to include top sheets for the kids beds.More importantly, there was a communication breakdown between the property manager and the cleaning team that resulted in an unpleasant end to our stay. The property manager had told us that no guest was checking in after us and that we could stay until at least noon. Unfortunately, she apparently forgot to convey any of this information to the cleaning staff, who showed up twice before noon and became irate that we were not checked out. When we told the cleaning person that the property manager had authorized a late checkout for us, she yelled that this was "not her problem." The property manager had gone on vacation and did not respond to calls or texts once this happened.
Jen H.
Hospedou-se por 4 diárias em ago. de 2025
