2/10 - Terrível
Trevon D.
3 de janeiro de 2024
Pontos negativos: Limpeza e precisão do anúncio
Disastrous Host/Vrbo customer service
The Host, claimed to have had someone clean the property when there is no way that could've happened. The floor was extremely sticky and nasty. There was hair left in the bathtub, a dirty hand towel left in the bathroom. Urine left on the toilet seat. The sheets were disgusting and hadn't been washed. Trash was piled up as soon as you pull up to the property. When I spoke with the owner, his solution was to clean it myself and he'll waive the $50 cleaning fee. I don't know about you guys but who wants to go on vacation to come to a house that's supposed to be clean and then have to clean and it themselves. I don't want to clean someone else's urine. Vrbo was no better in handling the matter. Instead of placing my family elsewhere, they said cleanliness doesn't rise to their level of concern to have a family moved. They suggested that I take time out of my vacation to clean the home. All in all a bad experience. I wouldn't recommend anyone to utilize this host or Vrbo for that matter. In addition upon looking at further reviews this is something that continously happens with this host. Multiple people have had concerns with the home not being clean. Yet Vrbo allows this to continue with no accountability being taken at all. I wouldn't stay here nor would I recommend using Vrbo as well!
Trevon D.
Hospedou-se por 4 diárias em dez. de 2023
