Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was very unhappy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
AVOID THIS PROPERTY MANAGER AT ALL COSTS!! DESPICABLE HOST and NASTY CONDO! Here’s the nutshell of the story: Family of 4 (with exhausted 2 and 4 year olds) arrived to condo to find floor covered in oil, hair in the bedding, stained and soiled linens, damp (host doesn’t allow AC lower than 74 deg) and filthy couch, pillows, and dining chairs, mold in grouts, black spots all over the old bathroom mirror, chipped and scuffed walls, filthy accessories such as baby seats, etc. Family contacted host with complaints. Begrudging host sent housekeeper only to mop the floors. Family contacted the host again to request a refund, insisting they will not be staying there due to the condition of the unit. Host was EXTREMELY rude, disrespectful, condescending, and unprofessional, denying any and all accommodations and was completely apathetic to the family’s situation. Family spent 2 days of their vacation trying to handle the dispute with all parties, with no favorable outcome for the family. Conclusion...an hour after arriving to the unit, the family left and never returned, yet were responsible for a week long rental! Then the host gave vindictive "1-star guest reviews," despite the family not even unpacking or staying in the unit. Don’t be deceived by professional photos. This is not a comfortable place to stay for anyone who values and prioritizes cleanliness. AVOID this host and her properties at all costs!!