4/10 - Insatisfatório
Dan B.
30 de out. de 2025
Pontos positivos: Localização
Pontos negativos: Comunicação
Cleanliness 6/10As others have mentioned, the apartment is dusty & a bit banged up. Towel racks & toilet paper holders are broken. Bedding, kitchen, & tub were clean. Check-in 7/10As we were traveling from the States with no cell service in Canada, we would’ve appreciated notice about parking & check-in at least 24 hours before arrival. I had requested a reserved parking spot during our booking process, though there was no confirmation or instruction on a parking reservation…we just had to show up and work it out at that point (more on parking & the host’s poor communication later). Their cleaning service was also delayed, therefore our check in time of 4pm was not upheld, though the host did inform us of the delay. Communication 2/10Here's the primary reason we won't return to this location. The hosts seem inexperienced in dealing with issues professionally. Their responses & even their welcome booklet are not professional, with wording like, ‘don’t steal our stuff’ & assuming that guests do not know how to count regarding assigned parking spots. Our biggest issue was with parking. When booking, we requested a parking pass & didn’t receive any details until we arrived. To keep it short, there was another car in our “assigned parking spot” twice, & we were given an 80 ticket the night we did park in the assigned spot.10/10 on location - great view of the Canada Life Center!The hosts will likely have a rebuttal - that's ok :) You'll have to decide for yourself.
Dan B.
Hospedou-se por 4 diárias em out. de 2025
