Cosy Garden Level on Vail Bus RT

Please keep coming back!!

Thanks for staying with us and leaving the place in perfect condition. Come back!!

Thank you! Great to have you.

So happy you enjoyed! Come back

Regrettably, we have to respond to this unjust review. My husband greeted these guests upon move in and identified hims as the owner and that we live upstairs. He then asked to grab his golf clubs from inside the unit before they moved in. He and Joseph then talked for about 15 minutes and he answered Joseph's questions about restaurants and travel distances. When he found out that their son was playing baseball, he offered the use of our washer and drier in our upstairs unit so they would not have to go to the laundry mat to wash their sons uniform. The next day while Joseph and his family were out, our dishwasher upstairs had a major leak. My husband went downstairs into the unit to make sure that none of the water was leaking into the lower unit and to retrieve some tools to repair the dishwasher. Joseph and his wife came back while my husband was retrieving the tools and he told them about the emergency and why he was in the unit. While my husband was fixing the dishwasher, Joseph's wife came upstairs and asked to speak to me and requested that they be allowed to cancel their reservation. I then spent the next 25 minutes WITH Joseph on the phone with VRBO to cancel. He was happy with the resolve. VRBO said they would not refund them for current day so sent him an extra $124 thru Venmo. Joseph said he was happy with the resolution. We chose not to review them to be kind.We have over 450 five star reviews on AirBnB and have never experienced any issues with other guests. Life is too short to spend more time on this...it was too silly.