Unfortunately, this was a very disappointing experience, particularly given the circumstances surrounding our stay.Our reservation was for two nights with a 4:00 p.m. check-in, but the check-in process was extremely unclear. The host repeatedly sent me a link for the “check-in directions,” but the link did not work. I communicated this multiple times, yet the same issue continued. We eventually received the actual directions around 4:15 p.m. and arrived at the property close to 5:00 p.m.Unfortunately, checkout was much of the same. The host repeatedly sent me a link with the checkout instructions, and I repeatedly explained that the link did not work. If the host reviews our message history, this should be very clear. At no point did I feel like there was much effort to actually resolve the issue or communicate with us in a more direct and helpful way.The property is also a duplex, with another guest staying in the other unit. We were not made aware of this ahead of time, and there was confusion regarding parking because there were no clear instructions about where each guest was supposed to park.The biggest issue, however, was the timing of our stay. A hurricane was coming through Hawaii, and our flights and race were canceled because of the weather. We contacted the host, but were told it was completely safe to come and there was no willingness to negotiate a reschedule or cancellation. We therefore felt forced to make the trip or risk forfeiting our payment/deposit