JC’s Modern Paradise

Good Morning Archana, again I apologized for VRBO system error that led to another guest arriving few days before your reservation. I can only imagine the trouble and headache you guys went through again I’m really sorry about that. Although I understand your Anger I thought that after sending you Proof that I didn’t have anything to do with this issue & you seeing my conversation with customer service & how devastated I was since I couldn’t just kick the other guest out to let you guys in you would revise the review. I sent all the proof. You could clearly see the date, email address & name of the Customer Service Rep to verify the info I sent you was accurate and it was indeed a Technical Error to which I have No Control and Which led the system to allow a double booking. I had No idea since the other guest arrive few days before your reservation & your booking was not showing. My Staff did reply right away to let you know about the issue. I was surprise to see your review. I did understand your anger, I really care about my guest so I contacted you, sent you all the Proof. We had a great conversation, you said you were going to see the info with all the proof but then You Never tried to revise your review Destroying our Business even with the Proof you Had this is our newest listing 2 excellent reviews but this 3rd from you is affecting our business. We have 0 cancelations on any of our properties, you low rated all categories even when you didn’t stay just to harm us