My husband and I are 78 years of age, and spent 2 months assisting a family member move to a smaller facility. Upon arrival, the key was not in the lockbox as stated in the directions. I notified the host, and it was resolved quickly. The next thing that bothered me were 2 flights of stairs to climb. I knew there were 'a few' stairs, but not that many to a first floor apartment. It was difficult carrying our suitcases up, and the few groceries we bought.The apartment itself was very nice and comfortable. We ate most of our evening meals out except for a couple of evenings where I turned on the oven or microwave. We also had a power outage about a week before we were scheduled to depart. The a/c unit in the front area started blowing warm air. Advised the owner, and he said to turn the unit off, and someone would look at it Monday morning which they did. Maintenance turned it on so we could at least get some air circulation. The part needed wouldn't be in for 4 days, but it didn't matter as we were leaving anyway. This one was no one's fault. We had a portable unit in the bedroom, so we were comfortable. All in all, I recommend this place. Everything worked out.