I didnāt have a problem with George, the host. Whenever I sent him a text, he responded quickly. First off, we didnāt have control of the heater, which wasnāt disclosed. The water in the shower, bathroom sink and kitchen werenāt even hot enough! My husband came out, shivering! We are in our mid 70ās and it was hard to step UP into the bathroom, which was a tight fit between the toilet and the sink. And the bed? AWFUL! The place is a converted garage! The garage door opener is in full display above the bed! The full size refrigerator isnāt hooked up to the icemaker. The washer and dryer are both there, but with a note saying that itās not for the guestās use. We were NOT happy!