Oaks & Grapes Getaway

Thank you for your stay. I’m sorry to hear that our space didn’t meet your expectations. We do clearly note in the listing that this is an apartment, not a standalone home, and that it shares a wall with the primary residence. The unit was thoughtfully converted from a garage with permits and was finished to a high standard to provide a comfortable guest experience. It’s unfortunate there was confusion about the setup. I also want to note that the reservation was for 2 guests, and it appeared there was an attempt to bring an unregistered guest, which goes against our house rules. We work hard to be clear and transparent so guests can feel confident in what they’re booking, and we always welcome direct questions before or during a stay. Wishing you all the best in your future travels.