Rancher w/ Hot Tub at Wildern

Thank you for taking the time to share your feedback and for being a loyal guest at Wilderness Presidential over the years. We are truly sorry to hear that your most recent stay did not meet your expectations, especially in regard to the cleanliness of the unit. Please accept our sincerest apologies for the condition of the glass door, sofa, and bedspreads, as well as the issue with ants. This is certainly not the experience we strive to provide, and we understand how disappointing this must have been given your positive past visits. We take your feedback very seriously, and we will share your concerns with the Wilderness Presidential teams to ensure these issues are addressed immediately. Thank you again for bringing these matters to our attention. We value your continued patronage and would love the opportunity to welcome you back and provide you with the excellent experience you've come to expect from us. Please don’t hesitate to reach out if there is anything further we can do.