Cozy newly renovated condo, in Norwich, CT. 3 mins from Mohegan Sun Casino.

Hi Katrice, thank you for taking the time to review us!! As the property manager I generally do not respond to requests until after 9am, unless it is an emergency or time sensitive. When you reached out to me asking for check in instructions it was at 5:57am which I responded to at 9:19am. I’m sorry if my response time is not up to par with your expectations, there have not been any challenges prior to how and when I reply. My direct cell is also listed on our property so if you were in a hurry for a quicker reply that number is available to reach me, as well as for emergencies. Unfortunately, and as I explained in regards to the amenities since the grounds have undergone new changes and upgrades for the pool / hot tub, etc we were not given key fabs to disperse to our guests yet. I am sorry if this caused any confusion or inconvenience. I did state if you had any issues to contact me again, I did not hear from you so I took that as you had no issues. I do not prefer to be an overbearing host and keep contacting our guests, rather than let you enjoy your stay and you know how to find me if you need! Thank you again for your feedback!!