6/10 - Razoável
Lizzy H.
19 de out. de 2025
Pontos positivos: Check-in e precisão do anúncio
Pontos negativos: Comunicação
Location was close to everything we wanted to see while we were visiting. The overall description was nicer than the actual space. When we arrived, there were tree branches everywhere and a chain saw on the walkway. We cleaned up the walkway debris ourselves so that we could safely walk to the house. The basement we stayed in was separate from the main house. It was nice that we had our own space. I didn’t realize I was renting a basement but it ended up being fine. The space was nice and mostly clean but it did have a musky smell and spiders in the bathroom. The kitchen had a tea pot and coffee as well as espresso makers. That was a nice touch. The kitchen had most of the essentials aside from mixing bowls. Lastly, the communication with the property manager was not the best. They sent a manual which the link did not work. I messaged a few times about the wifi and how to use the fireplace. I called after a few hours waiting. The manager was quick to answer my questions but did seem annoyed I was calling. He proceeded to tell me they manage several properties and I should use the messaging app. I said I had which he responded that a message was just sent and then told me again to use the app in the future. I think the separate app they have you use makes the communication not clear. I’ve used bnbs a lot over the years and this was a less than great experience.
Lizzy H.
Hospedou-se por 2 diárias em out. de 2025
