Corner SML Waterfront Penthouse Condo-King Beds

Thank you so much for the 5-star review! We’re glad you enjoyed your stay and hope to host you again in the future!

Thank you for your input and review. We immediately had somebody take a look at the freezer. When he arrived to check, the freezer was working properly, (ice bin was full and temperature registered -1°) it’s possible the door may not have been fully closed, which can affect cooling. We’ll be adding a reminder for guests to ensure the freezer is properly shut to help prevent this in the future. We appreciate you bringing it to our attention, and we hope the rest of your stay was enjoyable. You’re always welcome back, and we’d love the opportunity to host you again!

Thank you for your message and for letting me know about your experience. I understand it was frustrating to find the trash center closed early in the morning, and I appreciate you taking the time to dispose of the garbage elsewhere. The check-out instructions — including trash disposal details are outlined in the handbook placed on the coffee table. I offered arrangements to meet and assist directly once I heard from you, but I’m glad you were able to find a solution in the meantime. I do my best to make things as smooth as possible for guests, and I appreciate your feedback. Safe travels, and thanks again for staying!

I’m so glad you enjoyed visiting Smith Mountain Lake and thrilled, you chose to stay at our home finding it comfortable for your family outing. We also love the location and agree with your call to plan for boating, it’s truly the best way to appreciate the Lake. We hope you visit again!