Charming 1-bedroom, 1 bathroom townhome in awesome Baltimore with WiFi, AC

Thank you for staying with us. It was a pleasure hosting you. You’re welcome back anytime. Thank you.

Thank you for taking the time to provide your feedback.I appreciate all reviews, whether positive or negative, because they help maintain high standards. However,I also believe reviews should be complete, accurate, and provide the full context of what occurred.First, you were correct that the key was inadvertently not placed in the lockbox by housekeeping. I sincerely apologize for that oversight. However, what your review does not mention is that after you contacted me, I responded immediately and ensured you had access to the property within approximately five minutes. I believe that prompt resolution is also an important part of the overall guest experience. Second, regarding your comments about noise, I would like to provide some clarification. The second and third floors of the home are professionally soundproofed, and a white-noise machine operates continuously in the stairwell whenever guests are staying at the property to further minimize any sound transmission. Additionally, no one was occupying the upper levels during your stay, as we were out of town and did not return until approximately noon on Sunday. If outside noise was heard, it would not have originated from within the home. Please also note that this is a townhouse with neighboring homes on both sides, and occasional sounds from adjacent properties are outside of my control. I also wanted to clarify your statement that you left the property at 2:00 a.m. on Saturday. RING has you leaving at 11:05AM Sunday.