2/10 - Terrível
Valerie W.
17 de nov. de 2025
Pontos positivos: Localização
Pontos negativos: Limpeza, check-in, comunicação e precisão do anúncio
I’m requesting a refund due to the following Before our arrival, I specifically asked on Wednesday if the hot tub was fully working because there was a recent review stating it wasn’t. I was told everything was functioning. However, when we arrived, the hot tub was low, cold, green, and smelled like a fish aquarium. Although maintenance came out, filled it, and shocked it, the water never got properly warm and remained unusable. I was also told that a spa company would come inspect it, but no one ever showed.In addition to the hot tub issue, we encountered the following: • Wasps throughout the cabin entering through areas of rotted wood • No towels in the master bathroom • A dirty mattress in the master that appeared stained, possibly with blood • Dirty bedding stuffed into the master closet • Stove not working, with no prior notice • Grill unusable due to heavy grease buildup and parts falling apart • Bugs in the master tub • Pine needles piled on the deck and around the chairs due to lack of maintenance • The firepit had a chair inside it and was surrounded by pine needles, creating a fire hazard that we had to clean up ourselvesContact the host she only wanted to give 30% back and even the maintenance guy that came out said she is the worst host out here with cleanliness and maintenance and he would not get in the hot tub at all and he would request a full refund. I have more photos but won’t let me add
Valerie W.
Hospedou-se por 2 diárias em nov.. de 2025
