Treehouse Private Village Barnacle Resort

Thank you for your feedback. We sincerely apologize for the confusion during your check-in and for the inconvenience you experienced when accessing the room. We understand how frustrating that must have been after your arrival. Occasionally, the door can stick due to the humidity in the Keys, and we regret that this was not communicated to you sooner. We’re glad we were able to assist and resolve the issue, but we truly appreciate you bringing this to our attention so we can continue improving our check-in communication for future guests. Thank you again for staying with us, and we hope you were still able to enjoy the beauty and peaceful surroundings of the property during your visit.

Thank you so much for your detailed and thoughtful review! 😊 We’re really happy to hear you enjoyed your stay at the **Treehouse Private Village** and appreciated the privacy, nature, and overall experience. Seeing the Key deer around the property is definitely something special—we’re glad you got to enjoy that unique part of Big Pine Key! Thank you as well for pointing out the clarification about the Treehouse being a separate private villa. We understand how that can be a bit confusing at first, and we’re always working to make that clearer for future guests. We also appreciate your feedback regarding the TV and kitchen setup—we’ll make sure to double-check those details so everything is even more convenient moving forward. It means a lot to us that despite those small inconveniences, you had a great stay and felt well taken care of. We’d love to welcome you back anytime for another peaceful getaway 🌴✨