Chic DTLA 1-bedroom sleeps 4 with Rooftop Pool and Free Parking

Pam, I say this with all respect; some people should only stay in hotels. You clearly are one of them. The only problem with the lock was you. I cannot make someone understand how to use a smart lock. I also cannot make someone understand that if you call us at 6:30 in the morning, yes, we might be asleep. We are not a hotel. What you didn't do was call VRBO who could have gotten me on the phone 24 hours a day. No, you instead improperly tried the lock a couple of times and then decided to sit in the lobby for 30 minutes till you came back and it magically worked just fine. Then you used this excuse to try and get out of the last day of your stay because you didn't have the ability to simply press 4 numbers into a digital keypad and hit the checkmark. Again, stay in hotel. They are used to people who can't do anything for themselves.