Private Cayuga Lakefront Retreat | Dock/Wine Trail

Thank you so much for the wonderful review! We’re thrilled to hear you loved the kayaks, beautiful dock, comfortable lounge chairs, and spacious deck area. It sounds like you were able to truly enjoy the waterfront and make the most of the outdoor spaces. We’re so glad you loved your stay and hope to welcome you back for another relaxing lakeside getaway!

We appreciate you sharing your experience, Ed. It’s unfortunate that the cleanliness concerns and odor in the lower level affected your stay, and we’ll make sure both are addressed. We’re glad you still had a peaceful visit and enjoyed your time by the lake.

Thank you so much for your kind review! We’re thrilled to hear your family had an amazing stay and enjoyed the perfect location, beautiful views, and cozy home. We truly appreciate you choosing to stay with us and would love to welcome you back again in the future!

We’re sorry the home did not meet the expectations set by the listing or the price, David. The cleanliness, kitchen supplies, mattress, missing towels, and unclear operating instructions all require attention. We appreciate the detailed feedback and are reviewing these concerns with the property and operations teams.

We’re glad you enjoyed the home and its wonderful view, Jim, but we sincerely apologize for the issues you encountered and, especially, for the lack of follow-up after you called. That is not the level of service we aim to provide. Your concerns regarding the dishwasher, kitchen supplies, and possible pest activity have been escalated to our property and maintenance teams for immediate inspection. We appreciate you bringing this communication gap to our attention so we can review what happened and improve our response process.