Sunlit Studio with City Charm

Thank you for sharing your feedback. I’m very sorry that the odors and bathtub condition affected your stay. The hallways and units have been thoroughly cleaned, and the cigarette odor has been fully addressed. The bathtub has also been repaired and professionally cleaned to ensure it meets our standards. We appreciate you bringing these matters to our attention, as it helps us maintain a comfortable and clean space for future guests.

Thank you for sharing your detailed feedback. We’re glad to hear you enjoyed the convenient location and that the cooling unit kept you comfortable during your stay. We sincerely apologize for the inconvenience caused by the shared building key. We’ve been following the request of the building management regarding the shared key system, but we understand the challenges it creates for guests and are looking into possible options to improve this. We also appreciate your notes regarding ADA access and limited outlets—these are important considerations, and we’ll continue exploring ways to enhance accessibility and comfort in the unit. Your input is very valuable to us, and we’re grateful yo

Thank you for sharing your detailed feedback. We’re glad to hear that once inside, the unit met your expectations and was clean. We sincerely apologize for the confusion with the address and the lockbox, and we appreciate your patience while we resolved the issue. Regarding the smell in the hallways, you’re correct that we cannot control other tenants, but we have flagged your concerns with our cleaning staff and taken steps to address them. We also understand that multiple flights of stairs can be challenging for some; please note that the lack of an elevator is indicated in the listing. We appreciate your feedback on communication and will work to ensure that messages are clearer and more timely moving forward. Your input is very valuable in helping us improve the experience for all guests.