Sailing Away: Canal-Front Condo, Boat Slip

Thank you so much for sharing your honest feedback about your stay. We’re glad to hear that the location and price worked well for you and that docking your boat was easy. We appreciate your understanding regarding the deck and dock features, and your comments will be shared with our local team to help improve the experience for future guests. It’s wonderful to know you would consider staying with us again. We hope to have the opportunity to better serve you in the future.

Robert, thank you for your feedback. We're glad you enjoyed the location, but we’re very sorry to hear about the condition of the home upon arrival and the issues with the boat ramp and slip. Finding food in the couch cushions is completely unacceptable and shows the home was not properly cleaned. We’ve addressed this with our cleaning team to ensure it does not happen again. Regarding the boat access, we understand how frustrating it must have been to arrive with expectations that weren’t met. The depth and size limitations of the boat slip should have been clearly stated, and we’ll be reviewing the listing details to better reflect what it can accommodate. We appreciate you taking the time to share your experience. Your feedback helps us improve, and we apologize that your stay did not meet expectations.

Thank you for your review. We sincerely apologize for the cleanliness concerns you encountered upon arrival and appreciate you alerting us and allowing our team to make it right. We hope to host you for another truly carefree and great vacation in the future!

Lauren, thank you for taking the time to share your feedback. We sincerely apologize for the challenges your party experienced during your stay. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We apologize for the inconvenience and hope we can host you again!

Jermey, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!

Hi, Hoy! We're so sorry there was any confusion about the boat slip and wish you had called to let us know. We are currently looking into this situation so we can confirm the boat slip is available for guest use this summer. Thank you!

Thank you for taking the time to share your feedback with us. We truly appreciate your insights and are sorry to hear about the concerns you experienced regarding the boat slip size, mold and humidity conditions, and kitchen amenities during your stay. We understand how important these details are to your overall comfort and enjoyment, and we want you to know that we take your comments seriously. Our team is committed to maintaining the highest standards, and we will be reviewing these areas to see how we can make improvements. At the same time, we’re glad to hear that you enjoyed many aspects of the home and hope that those positive experiences helped make your stay memorable. Your suggestions are invaluable in helping us enhance the guest experience, and we will be sharing them with our local team for consideration. We look forward to welcoming you back for another wonderful getaway in the future.

Travis, thank you for your review, we sincerely apologize for the issues you experienced during your time with us. We will follow up with the appropriate parties regarding your experience to discuss preventative measures and ensure the continued enjoyment of our future guests. We hope to have the opportunity to better impress you in the future!

Hi Laura. Thank you for taking the time to share your experience. I’m truly sorry to hear that your stay did not meet your expectations, and I apologize for any inconvenience you faced. I want to assure you that we have addressed the issues you raised to ensure a better experience for our future guests. Your feedback is invaluable to us, and we appreciate your understanding. We hope to have the chance to welcome you back for a much-improved stay in the future.

Hello Travis, thank you for taking the time to share your experience. We're truly sorry to hear about the multiple issues you encountered, from safety concerns to maintenance and communication failures. This is far from the experience we aim to provide, and we understand your frustration and disappointment. Your feedback has been passed to our local team and management so that these problems can be thoroughly reviewed and addressed. Your input is invaluable, and we hope to have the opportunity to provide you with a much-improved experience in the future.