2/10 - Terrível
Emilee C.
1 de dez. de 2025
Pontos positivos: Check-in
Pontos negativos: Limpeza e precisão do anúncio
Unfortunately our experience was not great. The place was dirty (walls, floors, rugs, beds), description was not fully accurate (could not sleep 5 people), no extra sheets, ratty towels, and we did not feel our review was taken seriously. I don’t think the host would want to stay there herself. We came for the Philly marathon and needed to get up early and be able to relax and get good sleep. Even with a cleaning crew coming it would not fix the issues and would be time consuming into the e evening when we need to sleep. We asked for a refund and were told she was unable to refund, which we know of not true. Host are fully capable of doing that. Other hosts have been able to refund half or whole if there was an issue. So we had to stay at a hotel in the city twice the price last minute. It was worth it for a clean and comfortable stay, but it is really upsetting to have an experience like this. We’ve had several great stays at Vrbo and we would not recommend this place to anyone.
Emilee C.
Hospedou-se por 1 diária em nov. de 2025
