Ground-Floor NSB Condo w/ Pool, Beach Access & Ocean Views

Thank you for your thoughtful review. We’re glad you had a comfortable and enjoyable stay, and we appreciate you highlighting both the positives and areas for improvement. We’ll be sure to share your feedback with our team to enhance the guest experience moving forward. We truly appreciate your recommendation and hope to host you again soon. - The Casago NSB Team

Thank you for your feedback. We’re glad you enjoyed Castle Reef and appreciate you sharing your experience with the unit. We apologize that the kitchen did not meet expectations in terms of updates and cleanliness, and we understand how frustrating the initial entry issue must have been. We’re happy our team was able to resolve the access problem quickly, and your comments will help us improve the experience for future guests. - Michael | Casago NSB

Thank you for taking the time to share your feedback. We're sorry to hear the condo did not meet your expectations. We appreciate you bringing these maintenance and condition concerns to our attention, and we'll share them with the owner and our team for review and consideration. Guest feedback is invaluable in helping us improve, and we hope you'll consider giving us another opportunity to provide you with a better experience in the future. - The Casago NSB Team

Thank you for taking the time to share your experience. We’re truly sorry that the condition of the property caused you such concern and disrupted what should have been a relaxing and enjoyable vacation. We understand how disappointing it must have been to arrive expecting a comfortable stay and ultimately feel the need to make other accommodations. Our team did make efforts to address the odor after it was reported, and we sincerely regret that those efforts did not provide the reassurance or resolution you needed. We also appreciate your additional feedback regarding the listing, furnishings, and sleeping arrangements, as providing accurate information and setting clear expectations for our guests is very important to us. Your concerns have been shared with our management and maintenance teams for careful review. As a gesture of goodwill and in recognition of the inconvenience you experienced, we would also like to offer you a complimentary two-night stay with us in the future. We sincerely hope this gives us an opportunity to welcome you back and provide the comfortable and enjoyable experience you should have received. - The Casago NSB Team

Thank you for your continued loyalty and for choosing to stay with us year after year. It truly means a great deal to us that you continue to return. We appreciate you bringing the issue to our attention and apologize for the inconvenience it caused during your stay. Your feedback has been shared with our management and maintenance teams for further review. We’re grateful for your patience and are delighted to hear you still had an enjoyable visit. We look forward to welcoming you back next year and providing you with an even better experience. - The Casago NSB Team