Entire 1-Bed Condo Across From Shands Hospital & Close To University Of Florida

I am sorry to learn that your stay did not go as expected. To clarify: 1) We provide one set of towels per person upon check-in. Since we are a short-term rental (and not a hotel) and cleaning and laundry are only charged once, guests are expected to use the laundry facilities on premises if they need more towels / linen. 2) Your booking was for 1 person but you had three guests staying. If you had booked for 3 guests we would have provided extra sets at no extra charges 3) For AC (HVAC) we suggest putting the unit on "auto" so it is not running constantly and still maintaining temperature. I believe you had the HVAC fan on constantly and found the humming sound unpleasant 4) There are some pros and cons of staying close to Shands Hospital - helicopter noise cannot be avoided.