Multi-unit villa perfect for families, friends, or group stays

Thank you for your feedback. We’re sorry to hear that your stay did not fully meet your expectations. Regarding the mosquitoes, our rooms are equipped with screens to help prevent this. However, when doors and windows are left open without the screens in place, mosquitoes can enter, which is unfortunately common in tropical environments. As for the pool, it was in the process of being treated just before your arrival, and we regret that it was not yet at its optimal condition at that time. We have since ensured it is fully cleaned and properly maintained for our guests. We truly appreciate your comments, as they help us improve communication and timing. We remain committed to providing a clean, comfortable, and enjoyable stay for all our guests.

Thank you for your feedback. I’m glad you found the pool clean. However, I would like to clarify a few things for future guests. You arrived extremely late with your girlfriend, and there was a significant amount of noise during your stay. Since the property gate closes at a certain time, I had to wait until around 1:00 a.m. for you and your girlfriend to return so I could secure the property. I would also like to clarify that the room you booked was not an air-conditioned room, so the room was provided according to the reservation made. Unfortunately, you and your girlfriend also left the room extremely dirty after your departure, which required additional cleaning. I always make an effort to provide my guests with a clean and comfortable environment, and I expect the property to be treated with the same respect. I appreciate your feedback and wish you and your girlfriend all the best.