Beautiful home steps from beach with pool & central AC

Thank you, Christy M, for sharing your thoughts with us. We truly appreciate your loyalty over the years and understand how disappointing it must have been to encounter these issues during your recent stay. We’re sorry to hear that the online photos didn’t match your expectations and that the living room TV wasn’t functioning as it should have. It’s important to us that our guests have a seamless experience, and we regret that we didn’t meet that standard for you this time. We also recognize how uncomfortable a sagging mattress can be, and we’ll be looking into that to ensure future guests have a better night’s sleep. The cleanliness and condition of the property are paramount, and we’re sorry to hear that you found it lacking. We take your feedback seriously and will address the concerns you raised about the ants and overall cleanliness with our local team. We want every guest to feel at home, and it’s clear we fell short during your visit. Thank you for your candid feedback, and we hope you’ll consider giving us another chance in the future. Your comfort and satisfaction are our top priorities, and we’re committed to making improvements.

Thank you for your feedback. We apologize for the discrepancy between the online photos and the home you were assigned at check-in. We understand how important accurate representations are and will work to ensure this does not happen again. We're glad to hear that despite this, you had a relaxing stay. We appreciate your understanding and hope to have the opportunity to host you again with a more accurate experience.