Holiday Home 'La Limonaia' with Pool, Private Terrace and Wi-Fi

Hello Guest, Thank you for taking the time to provide us with your feedback. We are very sorry to hear that your experience did not meet your expectations. We understand how important a smooth arrival is, and our goal is always to provide you with timely and helpful assistance. Our host, Manuela, was on site and available at the time of your arrival. We would also like to point out that both our host and our support team tried to reach you several times and were in contact with you throughout the day. Manuela takes great pride in providing a positive experience for her guests and has consistently received excellent reviews. As a gesture of goodwill, Manuela has offered you a refund. We are confident that this demonstrates our sincere commitment to your satisfaction. Thank you for sharing your experience with us, and we look forward to welcoming you back to one of our Holidu accommodations in the future. Your Holidu team!