Western Retreat, Large Claw Foot Tub, in a cozy home near town.

Thank you so much for your kind review! We would love for you guys to come back.

Thank you for your feedback. I'm truly sorry that your arrival experience did not meet expectations. Unfortunately, I was unaware that our cleaner had experienced a family emergency and was unable to prepare the home before your check-in. Had I known there was an issue, I would have worked quickly to address it. Regarding the insect you mentioned, our property is located very close to the lake, and from time to time water bugs can make their way indoors despite our regular pest control efforts. We understand they can be unsettling, and we do our best to minimize their presence. I also wish I had been made aware of these concerns during your stay. We are always available to help resolve issues as they arise, and we would have gladly taken immediate steps to address both the cleanliness concern and any pest-related issues. We take all guest feedback seriously and have since reviewed our cleaning procedures to help prevent a similar situation in the future. Thank you for sharing your experience, and we appreciate the opportunity to improve