CozyHome Walkable to M&T Stadium-Horseshoe-Topgolf

Thank you for your feedback. We're glad you enjoyed the home, but we're sorry for the frustration regarding the guest count and billing adjustment. Please keep in mind that it is the guest's responsibility to ensure the correct number of guests is entered at the time of booking. We encourage all guests to carefully review their reservation details before confirming their booking to avoid any discrepancies

Thank you so much for the wonderful 10/10 review! It was truly a pleasure hosting you. We're delighted to hear you had such a great experience and enjoyed your stay. You were fantastic guests, and we really appreciate the care you took with our home. You're welcome back anytime,we'd love to host you again on your next visit. Safe travels, and thank you for choosing to stay with us!

Thank you for taking the time to share your feedback. We appreciate you letting us know what would have made your stay more comfortable. We do want to clarify that guests can expect the amenities and furnishings specifically described and shown in the listing. We try to make the listing as accurate and transparent as possible so guests can understand what is provided before booking and plan accordingly. I completely understand that guests have different personal preferences and needs, and I appreciate your suggestions. We’ll keep them in mind as we consider future improvements. We're glad that, overall, your stay was fine, and thank you again for choosing to stay with us.

Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the home itself, its cleanliness, and the convenient location. We're sorry that aspects of your stay did not meet your expectations. We appreciate you acknowledging that the additional guest fee and the lockout were not the result of the property itself. Regarding the lockout, we understand how frustrating it was to miss part of your event, and while we worked as quickly as possible to resolve the situation, we regret the inconvenience it caused. We also appreciate your comments about the towels and kitchen supplies. Guest feedback is valuable, and we've reviewed our inventory to ensure the home is appropriately stocked with the essentials guests expect, including additional towels, kitchen utensils, and coffee-making equipment. Our goal is to provide every guest with a comfortable and enjoyable stay, and we're sorry that we fell short in your experience. We appreciate your feedback, as it helps us improve for future guests, and we wish you all the best in your future travels.