Luxe 3-bedroom house with pool in Biscayne Park

Hi Lorenzo, the property was in fact ready upon your arrival which landlord indicated you were able to go in as you did not get down the car. Staying at our property we provide services 24 hrs as the Landlord stays next to the property, but the property including ALL amenities are exclusively private and NOT shared. Regarding the rules pertaining to your party, the rules are clear on our listing. Regarding the curtain, they are expensive curtains and were tested apart as shown in the photo provided to you. Those curtains cannot be fixed, they have to be completely replaced unfortunately.while you claim it was not done by you, this is the issue with having additional guests and the fact that it is out of your control on who does what. Please be sure to read all rules upon staying at a property.