Wanderlust Trier

Thank you for your feedback. We are sorry that your stay coincided with an exceptional heatwave of around 40°C. We do our very best to make our guests comfortable, including providing an expensive fan and clear guidance on keeping the apartment as cool as possible during very hot weather. Unfortunately, during such extreme temperatures, indoor comfort can still be affected. We also apologize for the brief delay at check-in and appreciate your acknowledgement that the apartment was perfectly clean afterwards. Smoking is prohibited in the apartment building’s common areas, and we believe the smell in the corridor was an isolated incident beyond our control. We are pleased that you appreciated the secure underground parking and hope to welcome you again under more moderate weather conditions.