Seaside Cottage, Dogs Welcome - good walks, by beach & Snowdonia National Park

We are sorry you didn’t feel the cottage cleanliness up to your standards. We have fired the person who cleaned that week, the whole place was redecorated last week and a new kitchen and flooring being fitted in the next couple of weeks. It had been a long season and that was showing a little, however we still believe it’s a great stay for what we charge, we have said that it’s luxury accommodation, but has always been classed as comfortable, clean and well equipped. I just wish you had saiid something at the time and given us opportunity to fix it

Thank you for taking the time to review our little cottage and we are pleased you had a good time here. We’ve rarely had people mention noise at night - the trains don’t run very late but it’s true that it’s the busiest time of year on the A55 and that coupled with the warmth meaning windows were open obviously combined to disturb you a little, I’m sorry about that. I did get a noise reducing coating put on the windows when they were replaced but of course that can’t help unless the windows are closed. It is very quiet in there when they’re kept tightly shut. I’ll look into putting an extra fan in the bedroom for the summer in future and hopefully that will help. We’re grateful to you for pointing that out. Any issues at all, please just tell us immediately - we do have spare fans etc if people need them.

I’m sorry you were disappointed, every bit of advertising we do says that the cottage is small. I can’t change that unfortunately, but that’s why the cost is relatively low compared to other properties in such a good location. I’m not sure what you mean about hygiene but everything it thoroughly cleaned with disinfectant and bleach used appropriately in between every set of guests.