6 Bed Room Villa Vilamoura Private Heated Pool + Jacuzzi

Good Morning Mike Thanks for submitting I review There are just some issues which I would like to clarify: (i) Location ...yes that was not correct on the site ...as it was incorrectly loaded for another property (which is located in the road parallel to the road where this Villa is located) we have been trying via VRBO to get this changed ..apologies for that ...but it is a very short drive as it is in the same Development ..Pinhal Velho Vilamoura (ii) The items that did not "work" ...the BBQ works , the outside speakers are faulty and probably would need replacing ..but there is a music system which previous guests have used ..and enjoyed. Wine cooler ..unfortunately this a MIELE brand and can only be serviced by a MIELE technician (who at the time of your stay happened to be on his annual leave)...the problem is a faulty electronic board which needs to be ordered and substituted...apologies for that ..but in defence of that ...there were two bar fridges downstairs ...a large fridge and separate freezer in the kitchen and a wine cellar downstairs. The outdoor / pool lighting ...this works on a timer switch and during the day it works fine ..tested ...at night when the irrigation system starts up ...water seeps into one of the outdoor garden light's "housing" and causes the system to trip on the main electric board as you were aware its not for the lack of trying to resolve the problem as the electrician was there a couple of times during your stay ...but as one can imagine trying to locate this type of problem when the irrigation system is off and there are more than 30 garden lights is not an easy task. The last resort was that we disconnected the irrigation system and left the pool light on all the time. (iii) In terms of the property not being child friendly ..yes the back area with the rock amphitheatre ...which is a retaining wall ..is certainly not kiddy friendly ..but that is on the far side of the house ...and no one really needs to go to that area due to the fact that there is more than enough open space in the front of the Villa and around the pool area. Looking after 4 toddlers is not an easy job irrespective of the property ...unless you choose one that is completely child proof with fences all over the show. When you selected the property the photos illustrated the property interior and exterior ... We are glad that you enjoyed your stay despite the few issues mentioned..you also forgot to mention the welcome pack ... Thank you

Thank you Ulrich...we most certainly will take note of your two minor issues mentioned in the review We hope to see you back some time soon. Regards VIP Team

Thank you for the review ...much appreciated. Hope to see you back sometime soon.