St Mellion Casa deslumbrante com 2 quartos - Golfe grátis em St Mellion, belas vistas, piscina/academia

Thank you very much for your kind comments and we are glad you enjoyed your stay. We would be delighted to welcome you back anytime

Thank you for your comments. Unfortunately they are somewhat misleading. Oakridge is situated alongside the club and as we make clear, it is a 4-5 minute drive to access the facilities. The precise distance by car, according to google maps, is 2.5 miles. Not sure how this could be “misleading”, but apologies if you felt mislead. There are a set of steps to access the property (pictured) and again the posting is stated as not suitable for the infirm. If you want lovely elevated views of the golf course, which Fairways has, then you have to somehow get to that elevation. We would recommend that all guests read the property details before booking.

Having read this review in some detail, we can only assume that this person did not stay here and has simply made a mistake. We have investigated each criticism thoroughly and (apart from one faulty light bulb) none of it was true. However our main response is for the benefit of future guests, staying at one of our properties or indeed, elsewhere. If something is not right & can be made right, tell the owners / managers. Most have systems in place to rectify minor faults quickly. If any of the faults mentioned in this review had been valid, we could have fixed them within an hour or two. Yet this person (wherever they stayed) chose to just put up with it and then left a poor review. While this might satisfy their desire for some sort of revenge, would it not have been better to ask for these (relatively minor) things to be dealt with. We, like most property owners rely on guest feedback. Our cleaners do a great job, but it is not reasonable to expect them to turn on and test all the appliances and lights in a property while they are trying to prepare it for the next guest to arrive, So there will be occasions when a guest arrives and something does not work. We would apologise for that and get it sorted out and then hopefully our guest could get on with the real purpose of their stay, namely relaxing in the peaceful environment that is Oakridge St Mellion.