Casa inteira

Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney

Galeria de fotos de Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney

Piscina
Opções para refeição
Sala de jogos
Área de estar
Opções para refeição

Avaliações

9,0 de 10
Maravilhosa
7 quartos6 banheirosAcomoda 18 pessoas331.1 m²

Comodidades populares

  • Piscina
  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
  • Wi-Fi grátis

Explore a região

Confira no mapa
Kissimmee, FL
  • Place, Mystic Dunes Golf Club
    ‪4 min de carro‬
  • Place, Island H2O Live!
    ‪5 min de carro‬
  • Place, Walt Disney World® Resort
    ‪6 min de carro‬
  • Airport, Orlando, Flórida (MCO-Aeroporto Internacional de Orlando)
    ‪38 min de carro‬

Quartos e camas

7 quartos (acomoda 18 pessoas)

Quarto 1

1 cama Queen

Quarto 2

1 cama King

Quarto 3

1 cama King

Quarto 4

1 beliche solteiro e 1 cama de casal

Quarto 5

1 beliche solteiro e 1 cama de casal

Quarto 6

1 cama Queen

Quarto 7

1 cama King

6 banheiros

Banheiro 1

Banheira · Vaso sanitário · Apenas chuveiro

Banheiro 2

Vaso sanitário · Apenas chuveiro

Banheiro 3

Banheira ou chuveiro · Vaso sanitário

Banheiro 4

Banheira ou chuveiro · Vaso sanitário

Banheiro 5

Banheira ou chuveiro · Vaso sanitário

Banheiro 6

Banheira · Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Varanda ou varanda coberta
Cozinha
Sacada
Jardim
Espaço para refeições

Sobre esta propriedade

Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney

Welcome to Minnie and Mickey's Mansion, a stunning 2-story villa designed to provide the ultimate luxury and comfort for your dream vacation. This magnificent vacation home boasts seven bedrooms and five bathrooms, offering ample space for up to 18 guests to unwind and make unforgettable memories.

As you enter Minnie and Mickey's Mansion, you'll be greeted by an inviting ambiance adorned with contemporary furnishings and tasteful decor. The villa features three spacious bedrooms with luxurious king beds, two cozy queen beds, and an exciting kids' zone with four bunk beds, perfect for the little ones or the young at heart.

The focal point of outdoor entertainment is the sparkling pool with a raised, bubbling spa. Spend leisurely days basking in the Florida sun on the sundeck or relax in the shaded lanai with your favorite book or drink in hand. A pool safety fence provides added safety, giving parents peace of mind.

You can heat the pool and spa at an additional charge, allowing you to enjoy the water year-round, regardless of the season. Imagine soaking in the warm waters under the starlit sky after a day of adventure in the theme parks.

The villa boasts a fully equipped kitchen with granite countertops and top-of-the-line appliances. Whether you're a culinary enthusiast or need a quick snack, this kitchen has everything you need to cater to your culinary desires. The laundry area, complete with a washer and dryer, ensures you can pack light and keep your clothes fresh throughout your stay.

Entertainment is never in short supply at Minnie and Mickey's Mansion. The family games room offers a variety of activities to keep everyone entertained. Challenge your friends and family to a friendly pool, table soccer, or air hockey game, and let the friendly competitions begin!
Stay connected with friends and family back home with FREE Wi-Fi internet boasting impressive speeds of 500 Mb/second, ensuring smooth video calls and effortless browsing.

Minnie and Mickey's Mansion is more than just a vacation rental; it's an enchanting haven where dreams come true. Whether visiting the nearby world-renowned theme parks or simply seeking a serene escape, this villa provides the perfect setting for an unforgettable vacation. Book your stay now and get ready to experience the magic and charm of this exceptional home away from home.

|| Pool with raised, bubbling spa (not a hot tub)
|| Optional pool and spa heating (additional charges apply)
|| Sundeck and shaded lanai
|| Pool safety fence provided
|| Switchable pool door safety alarm(s) provided
|| Contemporary furnishings and decor
|| Full kitchen with granite countertops and all appliances
|| Laundry with washer and dryer
|| Family games room with pool table, table soccer, and air hockey
|| FREE Wi-Fi internet (500 Mb/second)
|| Digital entry/lock system with unique, private code

While unavailable in person, we have a 24/7 concierge service to answer any questions.

Pool heating is a seasonal (October - May) option and can be purchased at an additional fee.

Emerald Island Resort in Orlando is a captivating vacation destination that brings the allure of a tropical paradise to the heart of Central Florida. Situated just minutes from the world-famous theme parks and attractions, this Resort offers a perfect blend of relaxation and adventure for families and travelers of all ages.

As you enter the Resort, you are greeted by a lush, tropical landscape that sets the tone for a truly enchanting experience. The vibrant foliage, swaying palm trees, and colorful flowers create a sense of tranquility, transporting you to a serene oasis amidst the bustling excitement of Orlando.

Accommodations at Emerald Island Resort are a haven of comfort and luxury. From spacious townhouses to elegant villas, each unit is tastefully furnished and equipped with modern amenities to ensure a comfortable stay. With fully equipped kitchens, cozy living areas, and private patios or balconies, guests have everything they need to relax and recharge after exploring the attractions.

The Resort's amenities cater to every need and desire. The stunning Clubhouse is a centerpiece of the Resort, where guests can gather and unwind. Take a refreshing dip in the sparkling swimming pool or lounge on the sun deck, soaking up the warm Florida sun. The Resort also features a fitness center, sauna, and steam room, providing opportunities for relaxation and wellness.

Emerald Island Resort offers a range of activities for little ones to keep them entertained. Kids can splash and play in the designated children's pool or enjoy the playground. The Resort also boasts a game room with arcade games and a spacious gathering area for families to come together and create lasting memories.

Beyond the Resort's boundaries, the magic of Orlando awaits. Emerald Island Resort's prime location puts guests within easy reach of the area's top attractions, including Walt Disney World Resort, Universal Orlando Resort, and SeaWorld Orlando. Whether exploring the enchanting world of Disney characters, experiencing thrilling roller coasters, or getting up close to fascinating marine life, the possibilities for adventure are endless.

When it comes to dining, Emerald Island Resort is surrounded by a wide array of restaurants, cafes, and eateries. Guests can savor various cuisines, from family-friendly favorites to fine dining experiences, all within a short drive from the Resort. The Resort's proximity to grocery stores and shops lets guests quickly stock up on supplies and necessities.

|| Resort clubhouse with pool, hot tub, and tiki bar
|| Clubhouse games rooms
|| Mini golf/put-put course
|| Clubhouse Fitness and IT Center
|| Resort children's playgrounds (3)
|| Resort volleyball and tennis courts
|| Resort dolphin fountain
|| Gated and guarded entrance
|| Resort charge of 20 USD (plus tax) per vehicle per stay (max 3 vehicles)

Adicione as datas e descubra os preços

Comodidades

Piscina
Banheira
Cozinha
Lavadora
Secadora
Wi-Fi grátis

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 21 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

É permitido fumar em áreas específicas

Instruções para o check-out

A pessoa anfitriã requer que você realize estas tarefas antes do check-out:
Remover itens pessoais, remover restos de comida e bebida e tirar o lixo
Apagar as luzes e trancar as portas
Caso você não cumpra essas instruções, pode receber uma avaliação negativa do anfitrião.

Informações importantes

O que você precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade não tem detectores de monóxido de carbono nem aparelhos a gás.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Importante

É recomendada a utilização de um carro para o transporte de/para a propriedade

Perguntas frequentes

Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney tem piscina?

Sim, esta propriedade tem uma piscina.

Quanto custa ficar em Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney?

A partir de 1 de abr. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney em 2 de jun. de 2026 começam a partir de R$ 1.518, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney?

Horário de check-out: 10h.

Onde fica Perfect home-away-from-home in Emerald Island resort, sleeps 18, near Disney?

Em Kissimmee, esta casa de temporada ideal para famílias fica a 5 km de Mighty Jungle Golf, Island H2O Live! e Bonanza Golf & Gifts. Walt Disney World® Resort e Surfari Water Park também ficam a 10 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 28 de 46 avaliações
Nota 8 - Boa. 12 de 46 avaliações
Nota 6 - Ok. 4 de 46 avaliações
Nota 4 - Insatisfatória. 2 de 46 avaliações
Nota 2 - Terrível. 0 de 46 avaliações

8,2/10

Limpeza

9,2/10

Check-in

8,2/10

Comunicação

9,8/10

Localização

8,8/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Joellie R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay

The house was roomy… beds were comfy… loved the house
Hospedou-se por 4 diárias em out. de 2024
Resposta de VrboOwner em 21 de out. de 2024
Hi Joellie - Thanks for leaving a review. We're glad that you enjoyed your stay and we all hope to welcome you back again soon.
Verificada

10/10 - Excelente

Marion A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

It was great and so peaceful o loved it

It's wonderful there and I would love to come again I enjoyed it
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 17 de jun. de 2024
Hi Marion - Thanks for leaving us a review and we're delighted that you had such a wonderful stay. We hope to welcome you back again soon.
Verificada

10/10 - Excelente

Tonya L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Flordia stay

Nice house very spacious gor my family
Hospedou-se por 5 diárias em nov.. de 2022
Resposta de VrboOwner em 14 de dez. de 2022
Hi Tonya Thanks for leaving us a review. We're glad that you found the house so spacious and nice for your family.
Verificada

10/10 - Excelente

Jesus B.

I loved every second of it!! An amazing house & enough space for each our family the pool & jacuzzi

Awesome for sure we are coming back!!
Hospedou-se por 4 diárias em set. de 2018
Resposta de VrboOwner em 27 de nov. de 2023
Hi Jesus - Thanks for your review. We hope to see you again the next time you visit Orlando and the theme parks.
Verificada

10/10 - Excelente

Felita S.

Great place to stay!

This was a great home away home. We had a total of 5 families and there was plenty of space for everyone.The kids really enjoyed the pool and hot tub area. The Oasis clubhouse was great as well. The location was close to all the parks and restaurants and we would definitely stay here again.
Hospedou-se por 5 diárias em jul. de 2018
Resposta de VrboOwner em 27 de nov. de 2023
Hi Felita - Thanks for taking the time to write a review, we appreciate it. We're delighted that you had such a great stay and we hope to welcome you back again soon.
Verificada

10/10 - Excelente

Annie A.

Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio

Family vacation!!

The stay was awesome!! Very good place for shopping and eating!! A little far from the beach!! But we will book again!! The house was very clean and spacious!!
Hospedou-se por 4 diárias em jun. de 2024
Resposta de VrboOwner em 19 de jun. de 2024
Hi Annie Thanks for your review - we appreciate it. We're glad that you had such a great stay and that you will be back again. We'll look forward to welcoming you next time! We're sorry if you thought that Orlando was close to the beaches on the coast. The nearest beach is about 50 minutes from the house (depending on traffic)! Thanks again for the review!
Verificada

10/10 - Excelente

Jason S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Disney Family Adventure

I wanted a quiet place to stay and for everyone to have a place to retreat after long days at the park. This property did not disappoint! Large kitchen for gathering, Everyone’s bedroom had a bathroom, so no problems getting ready in morning and waiting for bathroom time! We had one family with kids and they had their own “wing” in the house. We all agreed that we would stay here again.
Hospedou-se por 7 diárias em mar. de 2025
Resposta de VrboOwner em 31 de mar. de 2025
Hi Jason - Thanks for leaving us a review. We hope to welcome you back again soon!
Verificada

8/10 - Boa

Horace P.

Big house , nice game room pool was great

All in all the house was great, Big lots of bathrooms the game room was good too. Pool was just right for us
Hospedou-se por 7 diárias em mai. de 2018
Resposta de VrboOwner em 28 de mar. de 2020
Hi, Horace. Thanks for leaving us an excellent rating and review. We are pleased to hear that you were satisfied with everything in the house. We hope to have the opportunity to host you again on your next trip to Orlando. Just so you know we offer discounted nightly rates to returning guests! Have a great day.
Verificada

10/10 - Excelente

Kali M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Best vacation home

The house was very accommodating to our large group that stayed here. The living room, kitchen, and dining room was very spacious and didn’t feel too small when we were all inside the house. You had a great view of the pool from inside the house so it was easy for the adults to relax while the kids enjoyed themselves.
Hospedou-se por 5 diárias em jun. de 2022
Resposta de VrboOwner em 21 de jul. de 2022
Hi Kali Thanks for leaving us a review following your stay - we appreciate it! We hope to welcome you back again soon.
Verificada

10/10 - Excelente

Lyn L.

Fantastic house!

We had our whole family there for a week! It was fantastic. Perfect layout and everyone was very comfortable! Only 10 minutes from all the parks! I would highly recommend this house for anyone with a large family and want to all stay together!!
Hospedou-se por 7 diárias em nov.. de 2018
Resposta de VrboOwner em 27 de nov. de 2023
Hi Lyn - Thanks for leaving us a review, we appreciate it. We're delighted that you and your family had such a great time and hope that you'll all visit again soon.
Verificada

10/10 - Excelente

Laura P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Fabulous Stay

We loved everything about this property! It easily accommodated all of us (10 adults and 4 kids). Rooms were spacious and clean. The pool was wonderful. We opted to pay for the pool heater and the staff on site was there in a flash to help us with that. We would definitely stay here again! Thanks for sharing your wonderful home with us - we left with some great memories!
Hospedou-se por 8 diárias em abr. de 2024
Resposta de VrboOwner em 9 de mai. de 2024
Hi Laura - thanks for the review. We're very pleased that you enjoyed your stay and we look forward to welcoming you back again soon.
Verificada

10/10 - Excelente

Josalin J.

AMAZING

this house was beyond amazing! My family loved it , I would recommend this house to everyone! I would get this house EVERY year if it's available!
Hospedou-se por 5 diárias em mar. de 2018
Resposta de VrboOwner em 28 de mar. de 2020
We are thrilled to hear that you loved the house Josalin! We will always try our best to accommodate you in this home next time you plan to visit. Thanks for taking the time to leave us a great review.
Verificada

10/10 - Excelente

Kathleen A.

Wonderful!

We filled up the bedrooms for a family vacation, plenty of kids all ages. We had plenty of room and this home was perfect. We had a fabulous time. Everything was in working order and the house was welcoming and clean. We would definitely stay there again!
Hospedou-se por 9 diárias em set. de 2018
Resposta de VrboOwner em 28 de mar. de 2020
Hello, Kathleen. Thanks for the great review! We are delighted to hear that you were happy with the home and that it suited your families needs. We hope you had a fantastic vacation and we hope to have the opportunity to host you again in the future. Had a great day.
Verificada

6/10 - Razoável

Ryan S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Property was nice for the family. Very spacious and nice rooms especially upstairs. That being said furniture downstairs very dated and one of the couches felt broken. Pretty much the amenities are there but dated. Game room is a nice thought but pool cues are damaged and Foosball table needs work. Love the pool and the spring but no railings for access so if you have older people in the group it can be challenging. There needs to be better instruction regarding the trash. There was some communication regarding what to do if there was too much trash but nothing about where to go. Also, the instructions clearly state that the bin needed to be empty and whole bags only. However we arrive. The trash bin was half full of loose items so when the valet was collecting the trash they would only collect the trash bags. We put in them individually and not actually empty the bin making it more difficult when we were leaving to get all the trash out. All in all the house is nice. Pool is nice. The amenities are there. Just really needs to be updated and maybe some more instructions regarding checkout.
Hospedou-se por 7 diárias em nov.. de 2025
Verificada

10/10 - Excelente

danielle h.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Love the house!

I love the house…finally a house where upstairs isn’t so hot and had right size tv’s n each bedroom that was a biiig ol plus!!! Love the area it was in so definitely was peaceful and quiet. The only thing bad was they needed more bowls for cereal. I would definitely recommend this house to anyone n would stay again.
Hospedou-se por 7 diárias em jun. de 2024
Resposta de VrboOwner em 27 de jun. de 2024
Hi Danielle - Thanks for the review. We're happy you enjoyed the house so much. Thanks for the "heads up" on the cereal bowls - we'll be sure to add more! We hope that you come back and stay with us again soon.
Verificada

8/10 - Boa

Elizabeth W.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Vacation with family

The location of the house is excellent, very convenient to the parks, restaurants and shopping.. The house is very spacious but could use some TLC and cleaning. The kitchen could be better equipped for food preparation. The pool was great and enjoyed by all.
Hospedou-se por 7 diárias em out. de 2022
Resposta de VrboOwner em 7 de nov. de 2022
Hi Elizabeth Thanks for leaving us a review following your stay in the home at the end of October 2022. We appreciate your feedback. The owner has been making a number of improvements to the property on a planned program of upgrades to meet their budget. We will be sure to look at the kitchen and the equipment to see what else needs to be added and will likely reach out to you by email to ask what, specifically, you felt needed to be added. Thanks once again!
Verificada

10/10 - Excelente

Gina F.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great house!

House was great and super spacious for our group of 11. Loved the open layout of the living room and kitchen. Would definitely stay again. One small issue we had was that there were only two towels in the kids jack and jill bathroom that is connected to two bedrooms with 2 bunk beds in each room (sleeps 8 kids). Other than that everything was great.
Hospedou-se por 4 diárias em out. de 2021
Resposta de VrboOwner em 19 de out. de 2021
Hi Gina Thanks for taking the time to write a review - it's appreciated! We're glad that you found everything great. Thanks for letting us know about the missing towels. We wish you had called as we could have delivered some extra for your stay. We hope that you'll come back to visit again soon! Please remember that you can receive a returning guest discount and save money the next time you book and stay in any vacation home from VillaDirect.
Verificada

10/10 - Excelente

Cheryl S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great house

This property met all our needs. The pool was wonderful. The kids and adults really enjoyed the pool. It was close to disney and so was grocery shopping. Had a few issues like a toliet and the patio door. Both were fixed by Tuesday. I would recommend this home to anyone that has a large family.
Hospedou-se por 7 diárias em out. de 2023
Resposta de VrboOwner em 24 de out. de 2023
Hi Cheryl Thanks for taking the time to write a review. It's appreciated. We hope that you'll come back and stay with us again soon.
Verificada

10/10 - Excelente

Katie A.

Nice, Clean, Comfy, Convient

First time to use VRBO. A little nervous because everyone said “you should stay at Disney!” But we went with it anyhow... saved a lot of money and had a fantastic experience. The house was nice, clean and comfy. Felt like coming home after long days at the Disney parks. Will Definitely use this company again!!
Hospedou-se por 5 diárias em jan. de 2018
Resposta de VrboOwner em 28 de mar. de 2020
Hi, Katie. Thanks for the excellent review and rating. We are glad you decided to go with booking VillaDirect through VRBO instead of staying at Disney; a lot of people prefer this approach because they find it more relaxing and a smoother experience. Please remember that as a thank you to our returning guests, we offer 10% off our nightly rates. Have a wonderful day!
Verificada

6/10 - Razoável

Linda M.

Pontos positivos: Localização
Pontos negativos: Comunicação

fine

lets start with house was fine for our family. pool was heated in time for kids , they did enjoy it. location is good for all parks. a few things we were disappointed in. house did not smell clean or were counter tops clean we had to do it. furniture needs to be updated every thing very worn and beat up looking. the outdoor furniture is VERY worn and some chairs broken. the fruit flies coming out of sink drains, dish washer and garbage disposal were the worst, we tried bleaching everything, nothing worked
Hospedou-se por 9 diárias em abr. de 2025
Verificada

8/10 - Boa

Sandy T.

Pontos positivos: Check-in, localização e precisão do anúncio

Mickey and Minnie Mansion Experience

The size was perfect for our group. Location was excellent and very easy to get to all Disney parks and anything you might need. The gated community was very well maintained. Wish the recycling program was explained better with regard to only being put in a certain grey bag and no seperate bin from garbage. Some slight upgrades needed like replacing chairs that have loose legs and the vinyl coming off, and large patio door very difficult to open. The overall appearance and quality of the home we great and we very much enjoyed our stay. Thank you from the Canadians.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de VrboOwner em 12 de jun. de 2023
Hi Sandy Thanks for leaving a review and for providing feedback. We'll pass on your comments and will also look into the patio door to replace the rollers. We hope that you'll come back and stay with us again soon.
Verificada

8/10 - Boa

Jennifer C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Disney trip

The house was very nice. The internet was not hooked up so we had to do that. Also none of the TVs were hooked into the cable box. We did that and then it was okay. There were not enough towels. Called to get more and it took a day and a half. We did use the washer but there were not enough from the start. Other then that the house was beautiful, beds were very comfortable. There is plenty of room in this house. I would most definitely book this house again!
Hospedou-se por 4 diárias em mar. de 2022
Resposta de VrboOwner em 21 de mai. de 2022
Hi Jennifer Thanks for taking the time to write with feedback following your 4 night weekend stay in March. We are sorry that the internet and the TVs weren't "hooked up" on your arrival. We can only guess that the previous guest who left the same morning had done something. We will ask the inspection team to check this in future. We also apologize that you found that there weren't enough towels for your group/family - even after we delivered more to you. We're always happy to deliver more if needed. We hope that you come back and visit with us again soon.
Verificada

10/10 - Excelente

Carol S.

Many big bedrooms & baths. Great pool & game room. ( get heated pool though)Problems fixed quickly

Problems fixed quickly like cockroaches, stopped sink & garbage disposal, tv & WiFi reset, loose chair leg, broken door lock. Called-fixed next day. Great air cond. and roomy location on cul de sac. Good mattresses, lots of towels. We came for a wonderful family reunion. Not disappointed. Would return again. Modern & clean. Nice gathering space upstairs. Close to Disney properties and shopping. Memorize door code. Great picture location by clubhouse. DVD accessible. Had a fun week vacation w/ family. Disney in daytime- pool afternoon- games at night or Disney fireworks & parade. Bunk rooms great for kids but trouble w/ only 1 bath between bunk rooms. Lots of hangers & drawers. Get lots if paper York’s, napkins, toilet paper, laundry detergent & dryer sheets, also tin foil, paper plates & plastic bags. Enjoyed our stay very much!
Hospedou-se por 7 diárias em jun. de 2018
Resposta de VrboOwner em 27 de nov. de 2023
Hi Carol - We're happy that you had such a great stay. We hope that you'll come back and visit with your family again soon.
Verificada

10/10 - Excelente

Glenda B.

Wonderful!!!

The house and pool was very clean. The carpet needs to be stretched in a few places but was not bad. We had trouble with the pool not heating, but I called and the problem was taken care of super quick. The timer had cut off. 3 days before our trip was over the washer went out, but being a Sunday and then Monday New Years Day we could not get it repaired. This was not to big of a problem because the house was stocked with plenty of towels and of course we had all over packed clothes not counting all the items we bought. Everyone will Villa Direct was awesome to work with. They tried really hard to make sure our stay was what we had dreamed of for a year. We where a party of 11 ages 65 to 10. We had more than enough room to spread out and enjoy. We have used VRBO and Villa Direct many times in different states and have always been pleased.Thank you for your service and to your employees.
Hospedou-se por 11 diárias em dez. de 2017
Resposta de VrboOwner em 28 de mar. de 2020
Thanks for the excellent review and rating, Glenda. We are delighted to hear that you and your party were happy with the accommodation. We are sorry that you ran into a few problems but we are glad we were able to resolve them for you. It is our goal to make sure that every guest that stays with us enjoys the vacation of a lifetime, and I hope that is exactly what you and your party’s experience was. We would love to see you again!
Verificada

4/10 - Insatisfatório

Pamela M.

Pontos positivos: Localização
Pontos negativos: Limpeza, check-in e comunicação

Spacious but lacking; Don't rent from Villa Direct

Spacious accommodations. Minimal line at gate but then had to go to the clubhouse to get a key which is a $20 per car extra fee that was buried in the paperwork. No kitchen towels and took over 12 hours to get some. Microwave door was literally broken in half - how could cleaning crew not notice unless they never cleaned it. Toilet had paper band across it but there was tp in the toilet so again, how could this happen unless it was never cleaned. When I asked for a replacement microwave, they sent a technician who confirmed it. No one called so three calls later, I was told they didn't have any and best they could do was for me to go out and purchase one and they would reimburse me. (which they did). No follow-up with me, just a credit card credit. Carpet is stretched so looks like snakes all over the place. How does one clean it I wonder. Pool and patio was clean...only 5 chairs at a 6 person table. Also, chairs were torn/worn indoors so definitely in need of replacement. One guest room had a headboard that was fake leather and peeling so bad all over the pillows and bed - piled up behind the headboard....gross. At least two of the showers were clogged really bad. Yuck to stand in dirty water. One 13 gallon trash bag for a place that sleeps 18? Two hairdryers didn't work....left a note with them on the kitchen table. Hopefully, they will be replaced. We certainly left it cleaner than we found it. Never would I rent from Villa Direct again. Met people in the clubhouse that had worse experiences than we did...again Villa Direct. Hope this helps them improve their business model.
Hospedou-se por 4 diárias em jan. de 2022
Resposta de VrboOwner em 15 de fev. de 2022
Hi Pamela We're very sorry that you had such an apparently poor experience when staying in this property. All guests that stay at Emerald Island are now subject to a $20 per vehicle charge. We include this information on the advert for our guests attention and we're sorry if you didn't see it. We disagree with this charge, but the HOA has imposed it on all guests and it is the HOA that charges the vehicle fee. As soon as our maintenance technician had been to visit (within 4 hours of your initial call), we ordered a replacement microwave, but it did not arrive until immediately after your departure. As you said, VillaDirect was happy to refund you for the cost of the microwave that you purchased, or we could also have delivered a temporary/spare one from our stores. We're really not sure what else we could have done in the circumstances? We have asked the owner on previous occasions to replace the carpet, and that is scheduled to be done in the Summer of 2022. While being stretched, the carpet is cleaned and vacuumed regularly. Thanks for bringing the other matters and complaints to our attention. Unfortunately, if you don't tell us, we can't respond. We will address the issues that are within our control immediately. Unfortunately, the condition of the furniture is something that we are only able to bring to the owner clients attention. We were very surprised that you chanced to meet with the one other VillaDirect guest that stayed in Emerald Island on the specific days that you were there... quite a coincidence! It's also strange that that guest left us a 5 Star review on VRBO following their stay? While we had 14 properties booked in Emerald Island - 12 of them were owners staying in their homes that week. We sincerely hope that you are able to find a property and a company that meet your expectations the next time you visit Orlando.

Sobre o anfitrião

Anfitrião: VillaDirect Vacation Homes Orlando

Imagem do perfil do anfitrião
VillaDirect provides families with the best home away from home vacation experience and value in Orlando. With world-class hospitality from a dedicated guest service team, various 2-9 bedroom luxury vacation villas, townhomes, condominiums near the Disney theme parks, and prices to fit every budget, VillaDirect has become a leader in the Orlando vacation home industry. We help simplify family travel with our guest-centric approach, innovative rental concepts, reliable service, and commitment to providing our customers the best value for their budget.

> Inspected and approved by Walt Disney World® Resort
> Part of the Vacation Rental Home Connection program
> Professionally managed, inspected, and cleaned by VillaDirect Vacation Homes
> VillaDirect is rated A-Plus by the Better Business Bureau
> Local Guest Services Team available 24/7, 365 days
> Authorized Disney and Universal Studios discount tickets center

Por que o anfitrião escolheu essa propriedade

Whether traveling for pleasure or business, your accommodations are located strategically for easy access to Orlando's must-see attractions. In addition, you can enjoy the nearby theme park destinations such as Disney's Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, Universal Studios, Islands of Adventure, Sea World, Legoland, Aquatica, and Discovery Cove, Typhoon Lagoon, and Blizzard Beach.

Being in the heart of the number one family travel destination, you will always be able to enjoy world-class entertainment, outlet mall shopping, championship golf courses, magnificent museums, and world-famous dining from places such as City Walk, Downtown Disney, International Drive, or the Orange County Convention Center.

Idiomas:

Inglês, Espanhol
Como podemos melhorar nosso site?Compartilhar opinião