Bush and Gables are a self-catering house, situated in Marloth Park

Thank you so much for your review and for your kind words — we truly appreciate it. We do understand that the key collection process may have been a bit inconvenient. Unfortunately, it is part of the protocol we need to follow, especially during busy weekends when multiple guests are making use of the same service point. As advertised, the house is fully self-catering, which is why we do not provide items such as coffee, tea, bottled water, or bathroom amenities. We aim to be transparent about this so guests can plan accordingly, as we are not a B&B. We’d also like to clarify, as mentioned at the time of booking, that while we are close to the river, the property is not located directly on it, and we do not advertise a river view. We do hope you still had an enjoyable stay overall, and we would love to welcome you back again in the near future.