Cabana

Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!

Galeria de fotos de Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!

Opções para refeição ao ar livre
Vídeo da propriedade
Área de estar
Cozinha privada
Sala de jogos

Avaliações

9,0 de 10
Maravilhosa
3 quartosMais de 2 banheirosAcomoda 8 pessoas

Comodidades populares

  • Banheira de hidromassagem
  • Cozinha
  • Aceita animais
  • Espaço externo
  • Churrasqueira
  • Lareira

Quartos e camas

3 quartos (acomoda 8 pessoas)

Quarto 1

1 cama Queen

Quarto 2

2 camas Queen e 1 sofá-cama casal

Quarto 3

1 cama de solteiro e 1 cama de casal

2 banheiros, 1 lavabo

Banheiro 1

Vaso sanitário

Banheiro 2

Vaso sanitário · Apenas chuveiro

Banheiro 3

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Cozinha
Sacada
Área de jantar separada
Espaço para refeições

Sobre esta propriedade

Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!

★★ Moose Mountain is a charming mountain escape nestled in the trees of Moonridge, a fenced yard perfect for pets and children, and all the cozy cabin touches you dream of. Located just a mile from Bear Mountain, the golf course, and the zoo, this updated 3-bedroom retreat is perfect for your next Big Bear adventure. Whether you're soaking in the hot tub under the stars or roasting s’mores by the fire after a day on the slopes, Moose Mountain is the place to make unforgettable memories! ★★

★★ HIGHLIGHTS ★★
✓3 Comfortable Bedrooms & 2.5 Bathrooms
✓Pet Friendly - Fully Fenced & Gated Deck + Large Flat Backyard  
✓Spacious Wraparound Deck w/Tree Views + Adirondack Chairs Throughout 
✓HOT TUB + Pinic Table + Outdoor Bar & Propane BBQ Grill
✓Cozy Living Room w/ Wood-Burning Fireplace
✓Foosball + Board Games
✓Updated Kitchen w/ Stainless Steel Appliances + Wine Fridge
 ✓Wifi + Smart TVs 
✓Short Drive to Ski Resorts, Lake, Zoo, Golf Course & Village
✓Linens & Towels Provided
✓Attached Garage With Parking for 1 + Flat Driveway & Easy Access

★★ COZY & CONNECTED LIVING ★★
Warm wood-beamed ceilings, wood floors, and a rock fireplace set the perfect mountain scene inside Moose Mountain. Gather around the fire in the open-concept living space, challenge your crew to a game of foosball or relax with a movie on the HD Smart TV. With room to spread out and mountain charm throughout, it’s the ideal place to unwind after a day outdoors.

✓Wood-Burning Rock Fireplace
✓HD Smart TV + Wifi
✓Foosball + Board Games
✓Cozy Cabin Decor & Open Layout

★★ FULLY EQUIPPED KITCHEN ★★
The heart of the home is the well-appointed kitchen with everything you need to prepare and enjoy meals together. Overlooking the backyard with mountain views, the kitchen features a gas stove, wine fridge, slate tile floors, and stainless steel appliances. The dining area seats 8 and flows easily onto the back deck.

✓Gas Stove, Stainless Steel Appliances & Dishwasher
✓Wine Fridge, Microwave, Coffee Maker
✓Slate Tile Flooring + Ample Counter Space
✓Dining Table w/ Seating for 8

★★ PEACEFUL BEDROOMS & BATHS ★★
Each of the three bedrooms is thoughtfully designed for rest and relaxation. The main level features a spacious master with deck access, while upstairs offers two additional bedrooms—one with its own Smart TV—and a full bath with tub.

✓Master Bedroom(Main Level): Queen Bed, En-suite Bathroom, Smart TV, Deck Access, Ceiling Fan
✓Bedroom 2(Upper Level):  2 Queen Beds, Sofa Sleeper, Smart TV, Ceiling Fan
✓Bedroom 3(Upper Level): Full Bed, Twin Bed
✓Full Bathroom upstairs and 1/2 Bath located downstairs

★★ OUTDOOR SPACE & FUN ★★
Step outside to your fully fenced deck and backyard oasis—perfect for pets, kids, or simply enjoying the serene forest setting. Take in peek-a-boo lake views and the sounds of nature while soaking in the private hot tub. Fire up the propane BBQ and enjoy the outdoor bar.

✓Pet Friendly 
✓Fully Fenced Deck & Flat Backyard
✓Hot Tub Under the Stars
✓Outdoor Bar + Propane BBQ Grill

★★ LOCATION, LOCATION, LOCATION ★★
Moose Mountain is ideally located in the desirable Moonridge neighborhood, less than a 5-minute drive to Snow Summit, Big Bear Lake, the Village, and local hiking trails. Explore all Big Bear has to offer just minutes from your front door!

✓Approx. 1 Mile to Bear Mountain, Golf Course & Zoo
✓Approx. 5 Min Drive to Lake, Snow Summit & Big Bear Village
✓Close to Scenic Hiking & Biking Trails

★★ Make Moose Mountain your home base for a peaceful and playful Big Bear getaway! From the fenced backyard and pet-friendly features to the cozy cabin charm and central location, it’s everything you love about mountain life—wrapped into one unforgettable retreat. Book your stay today! ★★2025-2378 ||Permit Number #2025-2378|| Important: Dear Traveler, you will be charged with USD 200 in case you include a Pet in your reservation as a Refundable Damage Deposit for Pets.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 21 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
USD 200 charged as Refundable Deposit for Pets
default

Política para fumantes

Não é permitido fumar
USD 200 charged as Refundable Deposit for Pets

Informações importantes

O que você precisa saber

Número de registro da propriedade VRR-2021-1365
Propriedade nº 786724vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.

Informações a área

Big Bear Lake

Com ótima localização em Moonridge, um bairro de Big Bear Lake, esta cabana fica nas montanhas. Big Bear Mountain Resort e Campo de Golfe Bear Mountain são atrações para quem gosta de atividades divertidas, mas a região ainda conta com Bowling Barn e Big Bear Solar Observatory. Curta a prática de esqui cross-country e a prática de snowboard na região ou confira outras atividades ao ar livre como passeios de trenó e passeios de moto de neve.
Mapa
Big Bear Lake, CA

Nos arredores

  • Big Bear Mountain Resort - 10 min de caminhada - 0.9 km
  • Chair 7 - 2 min de carro - 1.2 km
  • Campo de Golfe Bear Mountain - 2 min de carro - 1.9 km
  • United States Adaptive Recreation Center - 2 min de carro - 1.9 km
  • Bear Mountain Express Lift - 4 min de carro - 2.6 km

Opções nos arredores

  • Aeroporto de San Bernardino (SBD) - 79 min de carro

Restaurantes

  • ‪Bear Mountain Ski Resort - ‬4 min de carro
  • ‪Kallans Bar And Grill - ‬12 min de carro
  • ‪Starbucks - ‬7 min de carro
  • ‪Circle K - ‬10 min de carro
  • ‪Applebee’s | IHOP - ‬6 min de carro

Perguntas frequentes

Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa ficar em Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

A partir de 18 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ! em 7 de set. de 2026 começam a partir de R$ 1.082, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Qual é o horário de check-in em Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

Horário de check-out: 10h.

Onde fica Fully Fenced Yard! HOT TUB! PET FRIENDLY! Foosball! Internet! BBQ!?

Em Big Bear Lake, esta cabana ideal para famílias fica nas montanhas, a 2 km de Big Bear Mountain Resort, Chair 8 e Chair 5. Chair 4 e Chair 2 também ficam a 2 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 25 de 41 avaliações
Nota 8 - Boa. 11 de 41 avaliações
Nota 6 - Ok. 4 de 41 avaliações
Nota 4 - Insatisfatória. 0 de 41 avaliações
Nota 2 - Terrível. 1 de 41 avaliações

9,0/10

Limpeza

9,4/10

Check-in

8,8/10

Comunicação

10/10

Localização

9,4/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Lynsey B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
What an absolute treat! This is a lovely, clean cabin with plenty of room for our group, great amenities, and a very well-appointed kitchen (one of the best we've experienced). The beds were super comfortable, and we loved sitting on the deck out back and listening to the birds. It's super quiet and there's a lovely walking trail about a block from the cabin. We can't wait to book again!
Hospedou-se por 3 diárias em nov. de 2025
Verificada

10/10 - Excelente

Renee M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Very comfortable!!

Enjoyed our stay.
Hospedou-se por 2 diárias em jun. de 2025
Verificada

10/10 - Excelente

Angelina S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Peaceful Cabin

Enjoyed our short stay very much.
Hospedou-se por 2 diárias em ago. de 2023
Verificada

10/10 - Excelente

Sharon L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Cabin is fabulous, but…..

The cabin was great, clean, exactly as advertised. Comfortable beds, fun games, jacuzzi worked great even though an older model. Our issue was with the overly strict rules with the city of Big Bear. We were planning on having family come up during the day to enjoy the cooler weather, barbecue and just hang out. Just during the day, no overnight stays. But that’s not allowed, you cannot go over the occupancy at any point during your stay. From now on I will book a couple of adjoining rooms at a hotel instead.
Hospedou-se por 4 diárias em ago. de 2025
Verificada

10/10 - Excelente

Nicole R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Peaceful getaway

Loved the home. Everything was as described and location was beautiful and quiet. We didnt use any rooms upstairs but the bedroom downstairs has a comfy bed. The couch was pretty worn as you sink in a little too much. Not horrible just a little difficult to get out of it lol. Only suggestion I would make is to clean up all the cobwebs around the deck area. I understand its the mountains but some webs looked like they've been there awhile and it would make the nice wrap around deck so much more inviting. Perfect for furbabies with an enclosed yard and optional enclosed deck. Id definitely return for a future stay
Hospedou-se por 2 diárias em jul. de 2025
Verificada

8/10 - Boa

Ann D.

Quiet Location. Cozy, fully equipped cabin. Jacuzzi a big hit.

I will definitely come back. Thanks for sharing your home with us.
Hospedou-se por 2 diárias em nov. de 2018
Resposta de VrboOwner em 14 de ago. de 2023
Thank you for taking the time to leave us a review! We're so happy to hear that you had such a great time at the home!
Verificada

10/10 - Excelente

Colleen L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Birthday Getaway

The cabin was very comfortable for our family, including our dogs, close to hiking trails with enough room for all of our stuff: (motorcycle, bikes). We all wanted to stay longer...
Hospedou-se por 2 diárias em jun. de 2022
Resposta de VrboOwner em 14 de ago. de 2023
Hi Colleen, We appreciate you taking the time to leave us a review. We are happy to hear that everyone at your party had a comfortable stay. We hope to host you again for another birthday celebration. Kind Regards, Destination Big Bear
Verificada

6/10 - Razoável

Casey K.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Pontos negativos: Comunicação
The house is nice, and the area is lovely. The kitchen had all we needed, the living room and dining room were comfortable and well-equipped, the backyard was a pleasant place to sit and relax during our mornings and evenings, and the on-site laundry was very convenient. The management company was not very responsive, and even though we were there for 4 days, they were never able to get the hot tub to usable condition, despite repeated requests. It wasn't until day three they even fixed the tub so it could be turned on, and they never got the water treated so it wasn't scummy. We booked the place specifically to soak in the hot tub we never got to use. When we asked for a discount, due to the unavailability of that amenity, we were not extended one.
Hospedou-se por 3 diárias em jul. de 2025
Verificada

10/10 - Excelente

Bill P.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Snow fun

Stayed a few days in winter. Sledding within walking distance was awesome!
Hospedou-se por 4 diárias em jan. de 2020
Resposta de VrboOwner em 14 de ago. de 2023
It was a pleasure serving you Bill, I really appreciate you taking the time to share your feedback and being so open with us.
Verificada

10/10 - Excelente

Brian H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great place warm and welcoming

Rented this place to socially distance with my parents (who stayed elsewhere). Great place for kids. The backyard and deck are perfect for family meals outside. Interior had a great feeling for unwinding after a long day of worrying about masks.
Hospedou-se por 2 diárias em out. de 2020
Resposta de VrboOwner em 14 de ago. de 2023
Hello(Brian), Thank you for taking the time to write us a review. We are so happy to hear that this property (Moose Mountain) was able to be enjoyed by everyone. Location is such an important factor in booking a property, glad you booked one in a perfect spot. Having a home that feels roomy, a larger backyard, and having the bonus of a Grill adds charter to the home. We hope you will come back soon destination Big Bear
Verificada

6/10 - Razoável

terri s.

Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e comunicação
The lengthy waiver and having to submit a photo and license picture was almost a deal breaker since I am 71 years old and not planning a rave. Communication was not optimal as I received an automated msg telling me I could not extend my stay which was really confusing since I called to let you know I was checking out a day early. There were reminders in the way of signs posted everywhere of what not to do and after having to sign the redundant agreement already I found it a bit unwelcoming.
Hospedou-se por 3 diárias em jul. de 2025
Verificada

10/10 - Excelente

Mohamed I.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Lovely

We loved our stay House was better than expected We were two small families but can fit more! Bring your own ping pong rackets if you like to play as there is a table in the garage!
Hospedou-se por 3 diárias em ago. de 2019
Resposta de VrboOwner em 14 de ago. de 2023
Thank you so much for reviewing your stay with us! We hope you you were able to enjoy all of beautiful BigBear! We are so glad you enjoyed the home and it exceeded your expectations. We hope that you will come back again and visit us again in the future! Kindest Regards, Destination Big Bear
Verificada

10/10 - Excelente

Leon C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Just as described, very pleased

The moment we started driving up the street to the property, we knew we were going to like it. As we pulled up to the front, it was even better than we thought. Walking inside was even better! We couldn't have asked for a better getaway!!
Hospedou-se por 3 diárias em set. de 2022
Resposta de VrboOwner em 14 de ago. de 2023
Hello Leon, Thank you for taking the time to leave us a review. We are so happy to hear that this cabin Moose Mountain, was better than expected. Hopefully, you and your group were able to enjoy everything in Big Bear and want to come back soon. Warm Regards, Destination Big Bear
Verificada

10/10 - Excelente

Kim C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great summer dog friendly cabin!

We splurged on this big cabin because we had a feeling it would stay cool during this hot weather and we were right! It was very comfortable and private and quiet. The trees and yard were beautiful and we loved the wrap around deck. It was great for our dog to hang out outside without getting dirty. The kitchen was very well stocked with cookware and dishes. We plan to return with friends in the future. Thank you for being dog friendly!
Hospedou-se por 5 diárias em jul. de 2024
Resposta de VrboOwner em 22 de out. de 2024
Thank you for your wonderful review! We're thrilled to hear that the cabin was comfortable and cool during the hot weather, and that you enjoyed the beautiful surroundings. We're glad your dog had a great time too! We look forward to welcoming you and your friends back in the future!
Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

So wonderful

great house, great area, quiet, close to woods/trails, comfortable, the kitchen was well stocked w/ cooking dishes, knives and utensils, truly all the comforts of home. unfortunately, the hot tub did not work which was disappointing, but everything else was so wonderful.
Hospedou-se por 6 diárias em dez. de 2022
Verificada

8/10 - Boa

Melanie H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Labor Day Weekend

The house was in perfect condition, very clean and comfortable. The hot tub was clean however the jets did not work properly.
Hospedou-se por 2 diárias em set. de 2023
Verificada

8/10 - Boa

Michael G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Moose

Great property and location. Could use more towels. Was surprised there was no soap or shampoo included.
Hospedou-se por 4 diárias em jun. de 2022
Resposta de VrboOwner em 14 de ago. de 2023
Hello Michael, Thank you for taking the time to write us a review. Once you book with us we send you emails to let you know what we offer and what we don't. That way you can prepare in advance. We do not offer those toiletries due to some guests being allergic. We give you the correct amount of towels based on your guest count. We apologize for the inconvenience and hope you stay with us again.
Verificada

8/10 - Boa

Alison B.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Beautiful Location!

Loved the location of this house -- in a quiet neighborhood near a beautiful trail. Overall we liked our stay but felt the house needs a little TLC (carpet is dirty and smells) and it wasn't as clean as we would have liked. However, on the good side the kitchen was good -- very well appointed and the appliances are relatively new and nice. Great deck and backyard -- that and the location are the best parts of the house.
Hospedou-se por 3 diárias em jul. de 2021
Resposta de VrboOwner em 14 de ago. de 2023
Thank you for your review, Alison. We're sorry to hear that the carpets were dirty and smelly. I'll make sure our team takes a look at the house's carpeting and makes any necessary changes as soon as possible. I'm glad to hear that you enjoyed our well-appointed kitchen and deck! We hope your next stay with us is more grander.
Verificada

10/10 - Excelente

Tanya G.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Would stay here again...

The cabin was clean and beautiful. We were able to bring our dog, which was very nice. It is decorated beautifully. Being close to the animal park was convenient. Shopping was a short drive. The neighborhood is nice too. The patio furniture wasn't out when we got there. It was between seasons which is the reason. When I called, the property manager had someone come out very quickly and set it all up. They were vrey friendly and helpful. We recommend it. Netflix was available too!
Hospedou-se por 2 diárias em mai. de 2019
Resposta de VrboOwner em 14 de ago. de 2023
Thank you for taking the time to leave us a 5 star review! We're so happy to hear that you had such a great time at the home! Moose Mountain is one of our favorites too! - Destination Big Bear
Verificada

8/10 - Boa

anna r.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family and friends getaway

Cabin was nice.. when we arrived the walkway to get to key box was on porch which had a lot of snow. It was hard for us adults to climb thru unshoveled snow. We had to send thr kids. I think the position of that needs to be rethought. The cabin was clean...overall... needs a vaccum on living room and sofa. Its a place that allows pets...so if u have allergies this might not be a good choice. The hot tub should be better maintained.. the water was low..it had a lot of chorine or chemicals....which I get but the smell stuck on all of us, yes even after showering. I think a better shovel so renters can make a path in back yard would help as well...the plastic one wasnt very strong to clear a way for safe walking. Lots of cookware and utensils. Overall, a fair cabin to stay.
Hospedou-se por 2 diárias em abr. de 2023
Resposta de VrboOwner em 14 de ago. de 2023
Thank you for sharing your experience with us. We're glad to hear that you found the cabin to be nice and clean, and that it provided plenty of cookware and utensils for your use. However, we're sorry to hear about the difficulty you had accessing the key box due to the unshoveled snow. We understand that this was an inconvenience for you and your group, and we will take your feedback into consideration as we evaluate the best way to position the key box in the future. We appreciate your feedback regarding the cleanliness of the living room and sofa, and we will ensure that our cleaning staff takes extra care in these areas moving forward. Regarding the hot tub, we want to assure you that we take the safety and cleanliness of our hot tubs seriously. Our hot tub vendors are required to submit reports of the chemical levels at the time of their cleaning, but we will follow-up with them to ensure that the chemical balance is properly maintained for future renters. Thank you for bringing this to our attention, and we appreciate your feedback. Thank you for choosing to stay with us, and we hope to have the opportunity to provide you with a more comfortable stay in the future.
Verificada

8/10 - Boa

Angie B.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

So close to Bear Mountain

One of the great things about this home was how close it was to Bear Mountain. You could leave and be there in a few minutes. Some of the downsides were pretty much the same as the other reviewers. The main reason we rented this house is because of the jacuzzi and when we arrived it had a bad smell and was very murky. We called destination big Bear and they sent someone right out to service and clean it so we did end up not using it the first night. Another issue is the house had a lot of dog hairs on the couches, carpet and bed downstairs. I know this home allows pets but there just needs to be more care cleaning up. We took out the vacuum to clean up the carpets and just put sheets we brought over the couches. We would love to return to the home again and just hope that the next time the jacuzzi is in working order and the home is fully cleaned before our arrival.
Hospedou-se por 3 diárias em fev. de 2021
Resposta de VrboOwner em 14 de ago. de 2023
Hello Angie, Thank you for taking the time to write us a review. We are so happy to hear that this property Moose Mountain was all you expected in a home and that you and your group got to enjoy their stay at Big Bear. Having a home in a good location sounds like the perfect vacations and we are glad to know your home was close to Big Bear Mountain. We apologize that the spa was not properly cleaned when you arrived. This is an amenity that we ask our vendors to address before the check-in and apologize again that it was not done in time. We appreciate you reported this to us during your stay and we were able to get a vendor out to address the issue. We can and will fix the issues once notified to us, Unfortunately you didn’t report to us related to cleaning and it was not well maintained. We have a cleaning staff which goes to property and fix the issue. Inconvenience Highly Regretted, Destination Big Bear
Verificada

6/10 - Razoável

Kimberly P.

Pontos positivos: Limpeza, localização e precisão do anúncio

Property Mgmt sucks

Cabin looks exactly like the pics. Rustic beauty in a perfectl location. Extremely clean and exactly as described. Well stocked kitchen. Super easy drive to slopes. It is not walkable to slopes. I drove the kids back and forth with ease. But would not say “walkable” despite the super close proximity. Zero issue with the property. The management company is TERRIBLE. Check in is lame. Had to stop by in town just to show my ID and be told code to check in. This could’ve been done online or FaceTime if they wanted to see my face. It had just snowed - a lot. Driveway was clear. But, path to front door hasn’t been shoveled since last snow prior. I could get in - but couldn’t Close the gate to front which enclosed the yard for our dogs. That gate was open and I had to wait until son got there to clear the 4 foot snow drift. Minutes after check in, management came to replace the advertised “large screen tv” that someone had broken and said “sorry - we didn’t know anyone was checking in” before replacing with a (Il say this generously) computer monitor sized tv. The real issue was the hot tub. After booking and then reading reviews that warned about hot tub issues, I sent a specific email to management to confirm hot tub worked. I don’t ski. We specifically booked a place with a hot tub so I could get some time with the kids at night before they scattered to rooms. I was told “it’s in working order an scheduled to be cleaned while we were there”. Fine. Arrived and turned on. Never heated up. Sent SEVERAL texts to management. They respond a few times saying someone was coming. They never did. Then I received a text stating “should be working” I replied “it’s not. Please come asap” and texts ceased. Upon arrival, I pulled into garage and closed the door. Couldn’t get it back open and was stuck for 24 hours (!!!!) When the guy finally showed up (after our 5th all) he said, “so sorry - I didn’t know you were actually stuck here”. Yes they did. Because we told them over and over. (My husband drove up later so we had another Car - but still!) If you’re the owner reading this - I’d be so upset! You have a lovely property advertised as it is. But your property management is b.s. They could care less about your property or your guests. If you’d like out text exchanges with them - I’d be happy to provide. Without them - this would be a 5 star review.
Hospedou-se por 3 diárias em jan. de 2023
Verificada

10/10 - Excelente

Karina C.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great first time experience my family also loved it
Hospedou-se por 2 diárias em out. de 2025
Verificada

8/10 - Boa

David G.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

It was nice, dirty and some things were broken and were not identified by the property manager

Overall great experience. Would go back for a cheaper price.
Hospedou-se por 2 diárias em fev. de 2022
Verificada

6/10 - Razoável

Kaya B.

Pontos positivos: Check-in, localização e precisão do anúncio

Could have been better...

The home was cozy for the five of us, plus our two small dogs. The property wasn't cleaned very well, as some of the blankets on the made beds were dirty. The location of the home, and the property itself were great. The biggest problem was the hot tub. We selected this property specifically because it has a hot tub, but we couldn't use it because the water was disgusting. The water was cloudy, and it had an AWFUL odor to it, that even after I put the cover back on it, the odor lingered for several minutes. I did reach out on Sunday afternoon about the problem, as we were planning on using that evening, but I still haven't heard back regarding it. The check-in time was at 4PM, and we arrived at around 5:30PM. The cleaning ladies were still there working on the home, and didn't finish until around 6PM, but this didn't bother us too much, because this is probably the busiest time of year for them. I just wish they did a better job.
Hospedou-se por 3 diárias em fev. de 2021
Resposta de VrboOwner em 14 de ago. de 2023
Hello Kaya, thank you for taking the time to leave us a review and give us feedback on the home as well as your stay. We apologize that the home was not cleaned properly before, beds and blankets were not as well. This is not what we like to hear from our tenants, and not up to our standards. We will make note of the home not being properly cleaned and address it right away with our cleaning staff and we will notify our cleaning staff regarding punctuality as you mentioned that when you arrived around 5:30 PM The cleaning ladies were still there working on the home so we will cover up it. We apologize that the water in the hot tub was not properly cleaned and adoring very badly. We make a note of all issues and do the needful on an urgent basis. As we are the management company for the house this is something that we can and will address once notified to us as you did.Thank you for letting us know this would help us to provide better services to future guests. Inconvenience deeply Regretted, Destination Big Bear

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Anfitrião: Destination Big Bear

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