Verificada
4/10 - Insatisfatório
Jesse W.
24 de fev. de 2022
Pontos negativos: Limpeza, check-in e localização
Challenging stay from the beginning **ROACHES IN UNIT AND UNDER BED**
ROACHES IN THE UNIT BEWARE. This stay was challenging from the beginning. First off the communication with the owner Miguel was very poor. He was not responsive and did not reply to most of our issues. We stayed at Miguel's apt 11 for 4 days. We had a late flight into FLL and did not arrive at the residence until close to midnight. Prior to flying out of ohare airport I checked my booking for any updates. I saw that my reservation was confirmed and paid for. What I did not see was instructions of how to access the unit. I assumed it was because I checked it prior to my check in time and it would be updated by the owner. I arrived at FLL at around 9pm. I again checked the listing and saw there was no update on how to access the unit. I saw that there was a phone number to call and I called it. Needless to say this number was not to the owner or any representative of the unit. The lady who answered asked that I send my confirmation number via text and she would send me an access code. I promptly did this and I received no response. It was late so I figured it would come in due time. I arrived in the area at about midnight. The area seemed concerning to say the least. There were bars on every window and strange people walking about. There was no place to park nor were there instructions on how to park (although the listing stated there was parking available). There were strange people milling about and a strange man attempted to get us to follow him. As I walked into the building I saw a doorbell for the apartment manager Louis. I rang the bell and Louis answered. Louis was our only saving grace as he was able to give us access to the apartment for the night. He stated Miguel would be in touch in the morning. Upon entering the property I was immediately concerned. The apartment furniture appeared dated and we'll used. I conducted a check a noticed cracks in the ceiling, mold in the bathroom that had been painted over, roach bait on the walls in the kitchen, crumbs behind the Murphy bed, and a moldy smell in the bedroom. Miguel did send us information as to how to access the unit and the wifi. Miguel was unapologetic for the miscommunication and he rudely stated that "check in was not before 3pm for future reference". We were fully prepared to vacate the property in the morning as there were so many red flags. Needless to say you can't find anything last minute in Miami. my wife had a roach run past her head while we were laying in bed.
Jesse W.
Hospedou-se por 4 diárias em fev. de 2022
