Apartment with free WIFI, Shared Pools, Indoor Pool and Spa

We are so glad you enjoyed your stay. Although we do not have Internet in the apartment, there are two hotspots on the complex where you can access wifi, one of them is 100 metres away and the other one is at the indoor pool. Thank you for your very informative review which I am sure future guests will find very helpful.

We are so glad you enjoyed your stay in our apartment. We try to ensure that apartment is well-equipped and comfortable for everyone. Perhaps we will see you again sometime.

We are so delighted that you enjoyed your stay at our apartment and that Octavia, our lovely property manager was able to help and assist you. Hopefully you will be able to return again one day.

We have created a well furnished and equipped apartment on a complex with excellent facilities. A home from home for guest, ourselves and our families. Our kitchen is well equipped . All linens are of good quality and provided free of charge. The furniture is of good quality and comfortable. All rooms have been redecorated in the last year.We retiled and extended the patio two years ago and there are flowering climbers and shrubs and herbs in the garden. We look after our apartment with the utmost care. Imagine how upset we were to discover the apartment was not clean for renters. This has never happened before. It occurred because of an unfortunate chain of events. The previous guests left the apartment in an appalling condition. They left before the agreed time so our keyholder was unable to remonstrate with them. She realised she would be unable to clean the apartment herself in time for the next renters and so she called in some other cleaners. She left them with the task of cleaning whilst she took the linens to be laundered. We understand that when she was made aware of the dirty state of the apartment she offered to rectify the situation. We are so sorry that the renters found our apartment in such an awful state. It has never happened before in the eight years we have been renting out. Since those renters left we have had two other sets of guests who found the apartment in a clean state and when we arrived last week with our family it was in a clean and well maintained condition. Trust is an essential element of holiday rentals. The renters have to trust that the apartment will be clean and tidy. The owner has to trust their property will be treated with respect and that the cleaners will ensure the property is well maintained and cleaned. Every element of trust was broken on this occasion and we will do everything within our power to ensure it doesn't happen again. We enjoy being at our apartment and we want others to enjoy it too.

Dear Clare, we are so sorry to hear you were cold. I wish you had let Sylvia know as she could have brought additional heaters. I've just phoned the couple who are staying now to find out if they are warm enough. Luckily they are but I think the weather has warmed up since your visit. However we are going to buy some additional heaters to prevent this situation from ever occurring again. We are glad you like the apartment and the location and look forward to welcoming you again.

We are so pleased you enjoyed your stay so much. We aim to make the apartment as comfortable and well-equipped as possible leaving you free to holiday!