Very Central Apartment, Outdoor Terrace, Victorian House

Thank you for your review and choosing Cleveland Street. It is unfortunate that you did not enjoy your stay as much as possible. We agree that the flat is small and advertised as such in an amazing location. The wifi problem was due to a failure of the Virgin network lasting over a week in the area which when remedied showed a problem linking to the flat. This needed an engineer so would require someone in the flat to admit them. Our internet here has been down for 10 days. Obviously we are sorry for the inconvenience it was out of our hands. It is at times life in the UK. Re the towels four of the best and newest have disappeared from the flat this summer, as we found out. Re the linen before your stay I have purchased a complete new set this summer and a new lightweight duvet and cover which is there. In terms of the flat condition I have held the price for 10 years because of this. This is London WI, a hotel room in a 3 star hotel would cost about £150 up to £220 per night for a four star. I believe the accommodation with a kitchen, bathroom, living room and terrace at £135 per night is good value bearing in mind a hotel room could cost additionally another £50-£100 per night. London W1 accommodation is expensive. In terms of toiletries we supply hand wash, hand cream, show gels, shampoo and conditioners as basics. . I have made these same comments more than once recently.

Thank you very much for your kind review. Delighted you had a great time at the flat and enjoyed Fitzrovia. Good to know and you are v welcome if you would like a second visit. Very best wishes to you, your son and family. Jane

Hi Mike, thanks for your comments and pleased you enjoyed the location and your stay. The apartment is small a plan can be provided on request. The price now held for 10 years to reflect wear and tear. Plus suggest clients check out price for one bed flat London WI with private terrace. Also many clients come for shorter stays for initial London exploration. We also have clients who stayed 6 months plus.

So pleased to hear that you had an enjoyable stay at the flat, thank you Gretchen.

Thank you very much Mary, good to know that our location was special for you and resulted in a great time for you both. Appreciated the feedback on our communication with you, we do aim to respond promptly. Happy travels! V best

Thank you very much Cheryl, for your review. Good to hear you enjoyed the area, we are close to the centre of London

So pleased to hear you enjoyed the location and the flat! You are right it is close to some of the most interesting aspects of London too. A pleasure to welcome you for another visit!

Delighted to hear you enjoyed the location and the flat. Fitzrovia has its own character too tucked behind Oxford Street. Thank you for staying at Cleveland Street.

So pleased to hear you had a great stay Georgia, always good to know. Many enjoy the location and all the benefits of being so central. Delighted you found this special too. Thank you for this review. Very best Jane

Thank you Brian, the location is perfect for central London, pleased you enjoyed this. Very best Jane

Thank you very much Dennis, delighted you enjoyed the flat and location, so a great stay. Look forward to hearing from you when you need us again. Very best wishes Jane

Really pleased you had a great stay Brad, thank you for your feedback. You know where we are if we can help you again. very best wishes Jane

Thank you for your excellent feedback, much appreciated. Really pleased to hear that you had such an enjoyable time in London Town! Look forward to hearing from you, Jane

Hello Rhonda, I am pleased you enjoyed your stay, it is a great location. I agree there is no washer dryer, there is a washing machine operational in the flat and a dryer in the landing cupboard. No comment re my communication skills, I do my best always! V best Jane

Thank you very much Cheryl, always good to have you stay with us! Safe onward travels, and look forward to welcoming you in 2025. Very best Jane