One week left in May. Deep water front, West coast villa

Thank you for the kind words Ana-Maria. So glad you enjoyed your stay. Most welcome back. All the best Fraser and team

Thank you for the nice words. Please to host you and hope to see you again. All the best Fraser and Neville

Thanks Lynn it was a pleasure to have you.

Glad you enjoyed Annabelles, it was a pleasure to have you and thank you for your kind comments. Looking forward to having you back one day!

The positive comments are appreciated. A few quick points regarding the “cons”. The “taxi service” that is referred to in the review was a commercial taxi that has nothing to do with Annabelle’s, the property. It is not our duty as hosts to books cabs for guests but I encourage house managers to go the extra mile when it comes to taking care of guests, this includes booking taxis. We were especially keen to help given the very late night arrival of the guest who had 3 children. Taxis are expensive in Barbados and typically they charge per passenger, in this case there were six people. Many messages were shared explaining this cost but it seems to no avail. Regarding the house, it is absolute waterfront, a high saline environment and very high maintenance. however great care is taken to keep it in good order. Each year there is a big overhaul of the house, a full repaint and all items replaced. Small items like toasters and bbqs are easily replaced the main thing is the structure of the house which is absolutely first class and in full working order and as the guest notes, in a works class position.

Thanks for your kind words Lori. It was a pleasure to host you and thanks for the booking hope to see you again. All the best fraser

Thanks a lot for your kind words Laura it was a pleasure having you. All the best and most certainly hope to see you again. All the best fraser and neville

Thanks for the stay Stirling and your kind worlds

It was a pleasure to host you and your family and so glad you enjoyed yourselves. hope to see you again all the best fraser

Thanks for the kind words Tim. Pleasure having you.

Thanks for the kind words, it was a pleasure to have you and so happy you had a good time. All the best fraser

It is always sad when guests do not enjoy their stay. Fortunately this only happened once before in fifteen years of rentals with hundreds of guests. I will reply to each point of this review: 1. The final payment wasn’t made for the booking and when prompted, in 3 words the guest asked to cancel. Despite ongoing requests for clarification it was only the day before arrival the guest confirmed they would be checking in. 2. As with all guests when they ask we conceded to an early check in ( demanded by this guest ) which meant the cleaners were still at the house doing the final touches. The “family” as the guest labels them, were actually the cleaners preparing the house for his arrival, cleaning the pool which is professionally cleaned once a week and obviously cleaned at each check out. The “tiny” pool is a plunge pool intended for a small group of people to enjoy the point blank view of the west coast. It is c. 8 foot by 5 foot. Pictures of the pool and its reviews are well Documented in the description. 3. The guest confirmed he didn’t bother to read any reviews or the house description, it’s an authentic carribean house. Open to the elements, no air conditioning or marble in sight and our hundreds of past guests have loved this experience. It’s perched right on the water’s edge hence naturally there is sea noise. Whilst the property is built from timber it’s reinforced with steel in the doors and windows has 360 CCTV is heavily fenced, it is elevated c. 10meters from sea level hence very safe. 4. There are 6 steps leading to the sea with direct access from the house. It is quite clear from the pictures that there are steps and rocks and as beautiful as the carribean sea is it can be rough at times. There is sea access within a few meters to the right and left of the steps and never in the past has a guest has any trouble with this access. It is shame that the guest had trouble accessing the sea and was scared of it but he is alone in this experience, and most reviews detail the wonderful snorkeling and sea experience on your doorstep. 5. In terms of insects etc, Annabelle’s is in the carribean, it is a natural Environment and no one that had done their research would expect anything less. It is also well documented that there are no snakes in Barbados, the house is well equipped with nets and insect spray, the guest has a guided tour by our house manager introducing these features but his companion told us he had hearing problems, this did not preclude him compaining about the sea. We also found it odd when he held a perfectly lucid albeit overly aggressive conversation with the house manager when he barged through the door or the house, unannounced, a few days after leaving. 6. The comment about trying to reach the “caretaker and owner” is incorrect. We work very hard to please guests, are always attentive and go the extra mile. The first we heard from post check was to say he’d left, he omitted to tell us that he left all the doors open on his exit and the next time we heard from him was when he turned up a few days later out of the blue. He barged through the door barking at the house team who were making some repairs, berating them them for having a cool drink and escaping the heat. 7. Regarding maintenance issues, there are approx 60 shutters in the house, it’s a saline environment and there is alwajs a need for repairs. Light bulbs take seconds to replace and this feedback is always noted and generally resolved within a day. 6. All functional elements of the house are kept in good working order with two well Equipped bathrooms, kitchen, the house was fully rewired 3 years ago, the pool and deck are in great working condition and our house manager doubles as a tradesman, where there is constant ongoing maintenance. A few further notes on this guest, he was difficult from the start, arrogant, confrontational, unpleasant, clearly didn’t want to make the trip in the first place and used any points of baseless leverage to get his money back whilst actually confirming he didn’t even read the description. At Annabelle’s we cherish the hundreds of wonderful guest experiences over two decades and relish in the gratitude and praise that these guests give us. The house is full 300 days a year with blocks of two weeks twice a year set aside for dedciated maintenance. We have a long list of loyal regulars who love the place and treat it as a home away from Home. We would encourage guests reading this review to check the plethora of other reviews all of which are glorious, this is a one off from a person who didn’t bother to take the time to read and understand what Annabelle’s stands for.

thanks for the kind comments Suzanne glad you enjoyed your trip and youre welcome back anytime. all the best fraser

thank you for your kind words Pauline it was a pleasure having you. hope to see you again sometime. All the best fraser

Thank you for the kind Words Lisa. It was a pleasure to host your family, you didn’t tell me it was the 50th. Wow. Look forward to seeing you again. All the best fraser and house team