Heart of the Marches | Private Pool, Garden Oasis & Tennis Court | Animal Friendly

Thank you for your kind review. It has been a pleasure to know you.! I hope to see you again. Many greetings.

Thank you very much dear Chris and Jenny. It has been a big pleasure to meet you. I hope to see you again. I wish you all the best! Sincerely, Roberta.

Dear Kathy , thank you so much for your detailed feedback, it will be very interesting for new guests. It was a big pleasure for me to meet and know you & your beautiful family! I will never forget your kindness and friendly relation during your staying at Villa San Pellegrino. Sincerely Roberta

Hi Kim, thank you very much for your kindness! We appreciate a lot your feedback. It was a really pleasure to know you and all your nice friends. Many greetings to your beautiful family. I hope to see you again next year!

Dear guests, thank you for your review. We appreciated your compliments on our property: we are in fact proud of having proven record of high quality and high satisfactory rate from our guests in these ten years of activity. However, your negative feedback do not reflect the actual reality and is misleading to our future valued guests. Before you left, your opinion about our property and your stay was: “one of the best and much more beautiful than the one we rented last summer in Spain”. Your opinion dramatically changed when came to the time to pay the extra chef service at the end of your stay, where prices ( that are general market prices in Italy or even lower and have never been negotiated by our usual valued guests ) where several weeks before agreed with you. Also, important, you have not wanted to give the security deposit as regulation for all properties' rented. You clearly showed the intention to not pay the extra service and leave the property and started complaining just on that time. Our mistake was to trust clients like you, but we have never experienced such a behavior before. That is why I firmly answer to your comment with the following information: Light bulbs should only be replaced by qualified personnel. Children are never charged for alcoholic beverages. Chapel is a holy place and should be treated as such, however each and every guest is always allowed to walk in, pray, or even just admire and take pictures with our supervision. The billiard is fully functional and available for our guests. All sleeping rooms are uniquely shaped, but offer the same quality of mattresses, linens, blankets and pillows. Mosquitos are very common in outdoor spaces, however we don't have living indoor mosquito. We always provide receipts of payment and any other documentation required by the Italian law as well as ad hoc requests made by our guests at no additional cost. Hope this helps better understand the above review. We had to communicate your name to this site to avoid other properties’ owners to receive the same treatment.

Dear Florian, Thank you for your feedback, I appreciate a lot . You has been observant and very good guests, I hope to see you again in Villa San Pellegrino!

Max, thank you for the great review, I appreciate it a lot . I look forward to seeing you next year with new theme nights and more. A warm greeting to you all!!! Roberta

Gentile Elisabetta, la ringrazio per il suo bellissimo messaggio e feedback. E' stato un grande piacere conoscere Lei e la sua bella cordialissima famiglia. Spero possiate tornare a farci visita. Grazie a voi!!!

Hi Valentina, thank you very much for your comment about the Villa and our staff. I have appreciated a lot! I hope to see you again at the Villa soon. All my best, Roberta

Thank you for the review. We take our guests feedback very seriously at Villa San Pellegrino to continuously improve our service, however we were saddened to receive such review. The group in question has done multiple damages to the property unlike anyone else before and the deposit kept will cover slightly all the repairs needed. The rental agreement was reviewed and signed by the group leader, however the guests still behaved with disrespect to staff and to the property itself. All the guests names have been signaled to this site and other rental portals to ensure and protect other properties from what happened to us.

Dear Lauri thank you much for your review. It was really pleasure to know you and your beautiful Family!

Thank you Marina, it was a grat pleasure to know you and your beautiful family. I hope to see you again in Villa San Pellegrino. Best wishes!!! Roberta

Dear Jeff and Julia, thank you for your message. I have been very glad and happy to have enjoyed and helped you for your memorable day. I hope to see you again at Villa San Pellegrino and I wish you all the best for your beautiful family!Sincerely, Roberta !

Dear Eirik, thank you very much for your review. I have been very happy to have you here as our guests and I am glad you enjoyed your stay in Villa San Pellegrino. I hope to see you soon! All my best to all of you. Fondly, Roberta Villa San Pellegrino.

Dear Jessica, thank you so much for your kind review, and for your beautiful words! I am really glad you had a good time in our house. It was really nice to meet you and your beautiful family! Thank you again for choosing to spend your holiday with us! It is always a great pleasure to know my guests feel part of our place and enjoy staying here. I hope to have the chance to see you soon, you will be always more then welcome in Villa San Pellegrino! Warm regards to all of you, Roberta

We really enjoyed your staying with us as well. Looking forward to see you again! Thank you! The team at Villa San Pellegrino