Genteel Home Bib Rambla

Dear Kerry, Thank you for sharing your review. We are delighted to know that you liked the location of the apartment and found it well equipped. It would be a pleasure to welcome you again on your next visit. Kind regards, Quality Department.

Dear Brendan, Thank you for taking the time to leave a review. We are delighted to know that you liked the apartment, its cleanliness and location and that you found the check-in process smooth. Regarding the water heater, due to city restrictions it has limited capacity so it is necessary to wait some minutes for it to heat new water between showers. It would be a pleasure to welcome you again in the future. Kind regards, Quality department.

Dear Julianne, We would like to thank you for choosing to stay at our apartment and for sharing your lovely review with us. We are glad to know that you had a fantastic time and that everything was to your satisfaction. Your positive feedback is highly appreciated, and we look forward to your next visit. Quality Department

Dear Kathleen, Thank you so much for your kind words. We are delighted to hear that you enjoyed the property and found the location perfect. Your recommendation to friends and family means a lot to us. We look forward to welcoming you back in the future. Quality Department.

Dear Andrea, we are excited to learn you had a great stay with us. Thank you for taking a moment to highlight our lovely property and its location. It would be a pleasure to welcome you back anytime you plan a visit to Granada. Aija T. Quality Department

Dear Pierre, thank you for choosing our apartment for your holiday. We look forward to having the opportunity to serve you again in the future. Aija T. Quality Department

Dear Lavinia, we could not be happier that you enjoyed your stay with us. Your satisfaction is our most precious reward. Jose L.H. Campos Quality Department Manager

Dear Mark and Sharon, We read with great pleasure that you enjoyed you stay at our apartment and that the unbeatable location was handy to walk everywhere in the city. Thank you for the remarks. We are certain that future guests will find it most useful. Jose L.H. Campos Quality Department Manager

Dear Erin, Thank you for noting the convenient location of our apartment in your review. We strive to provide a comfortable stay in an accessible location, and we are glad to hear you found it beneficial. We appreciate your kind words and we look forward to have the privilege of hosting you in our apartment again. Quality Department.

Dear Stephen, We appreciate you taking the time to write a review of your stay. Your compliments validate our efforts to offer an exceptional guest experience, and we are delighted to hear you enjoyed your time with us. Quality Department

Dear Joshua, Thank you for your thoughtful review. We are delighted to hear that you enjoyed your stay in our beautiful, modern flat overlooking the Bib Rambla. It's wonderful to know that you found the flat very clean, well-appointed, and appreciated its central location with easy access to shops, restaurants, and local sights. However, we regret that the size of the bathroom was not to your liking. We will take your comments into consideration for future improvements. We hope that despite this small inconvenience you enjoyed your stay and the city to the fullest. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future. Quality Department.

Dear Greta, Thank you for your kind words about the beautiful location and stunning views. We truly appreciate your feedback regarding the shower size. We'll certainly take it into consideration for future improvements. We're thrilled to hear that overall you found your stay perfect, and we hope to welcome you back soon. Quality Department.

Dear Jacqueline, Thank you for your positive review. We're delighted to hear that you loved the property and found its location great, right on the square. However, we sincerely regret any inconvenience caused by the noise of litter collection. We recognise the importance of this function in keeping our streets clean and tidy. Nevertheless, we understand that your comfort is our priority. We are committed to improving our soundproofing system to minimise any negative impact on the quality of your stay. We're pleased that despite this issue, you still found the property to be well-appointed, clean, and comfortable. We truly appreciate your understanding and hope to have the pleasure of welcoming you back in the future. Quality Department.

Dear Erin, thank you for the wonderful review and for taking the time to share your personal experience in our apartment. We are delighted that our superior location was a highlight of your stay, in addition to our hardworking staff. It was a pleasure for us to assist you during your stay in Granada and we would love you to come back to enjoy more memorable days with us. Aija T. Quality Department

Dear Lisa, Thank you very much for your comments and for sharing your experience with us. We are glad to hear that you enjoyed the flat and its excellent location. We deeply regret the inconvenience you experienced during the check-in process. This type of problem is not common in our service, but we understand that occasional misfortunes can occur. Please be assured that we have taken note of your feedback to improve and are working to ensure that situations like this do not happen again. We appreciate your feedback regarding the shower knobs and we assure you that our team will take the necessary steps to address this issue as soon as possible. We greatly appreciate your feedback as it helps us to continually grow and improve. Regarding the noise, we are sorry for any inconvenience this may have caused you. Granada celebrates various festivities throughout the year, which can affect the noise level at certain times. However, we have taken note of your comment and our team will review the soundproofing of the flat to minimise any future disturbance. Thank you again for your comments and we hope to have the opportunity to welcome you again in the future. Quality Department

Dear Amy, thank you very much for your feedback. We are thrilled to hear that you appreciated the apartment's fantastic location on Plaza Bib-Rambla and the overall quality of your stay. We’re glad that the apartment met your expectations in terms of comfort and its central position, offering you easy access to the surrounding attractions. However, we are truly sorry that your experience was affected by occasional noise. While the apartment is equipped with soundproof windows to help minimize external noise, we regret that you perceived any disturbance during your stay. It is also important to note that, depending on the time of year and any local festivities taking place in the area, occasional noise may be more noticeable. Nonetheless, we will review the apartment’s soundproofing system to ensure it effectively meets its purpose of insulating guests from outside noise. We sincerely appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you again in the future under more favorable circumstances. Quality Department.

Dear Sharon, Thank you for your feedback and for choosing to stay with us. We are pleased to hear that you enjoyed the apartment and found its location to be perfect for your needs. We apologize for the inconvenience caused by the broken items you mentioned. It is certainly not our standard for these issues to go unnoticed, and we regret that they impacted your experience. Please rest assured that we have addressed these maintenance concerns and are taking steps to ensure that our team thoroughly checks for any issues before each guest's arrival. We are grateful for your positive comments about our responsive contact person, and we appreciate you bringing these matters to our attention. Your feedback is invaluable in helping us enhance our service and maintain the high standards we strive for. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Quality Department.

Dear John, thank you for sharing your insights about the apartment and the neighborhood. We are happy you enjoyed your overall stay. We hope you give us the opportunity to host you again making sure we exceed your expectations. Jose L.H. Campos Quality Department Manager